Alienware fails

B

bubomatic5

Limp Gawd
Joined
Sep 4, 2007
Messages
408
So my friend bought an alienware computer :rolleyes:

Since his dad would not let him build one because its "risky".

He ordered:

Q6600
2 8800GT's
4 gigs ddr2 800
500gig hard drive
Vista

He got it today and told me it "felt" like 2 gigs instead of 4.

I then told him to go to control panel>system, and sure enough it was 32 bit...
only reads 2.5 gigs of ram.


How could alienware make such a simple mistake :mad:
 
You're pretty quick to point the finger at Alienware, I would much rather point the finger at your friend for not knowing what he was ordering.

As far as Alienware is concerned, they saw an order for 32bit OS w/ 4GB of DDR2, and gave the customer what he ordered, If the customer didn't want to pay extra for 64bit, then it isn't Alienware's fault. I'm sure Alienware has it documented that 4GB will not work with 32bit.

You friend fails.
 
How can you "feel" the difference between 2 gigs and 4 gigs if you're never using more than 2 gigs to begin-with? I have 4 gigs in my system and XP sees 3.25, I don't think I've ever gone over 2 gigs even with HD Video editing and heavy gaming...

Vista 32bit even told me I had 4gigs of ram, although I don't think I could use all of it... meh...
 
Blazestorm said:
How can you "feel" the difference between 2 gigs and 4 gigs if you're never using more than 2 gigs to begin-with? I have 4 gigs in my system and XP sees 3.25, I don't think I've ever gone over 2 gigs even with HD Video editing and heavy gaming...

Vista 32bit even told me I had 4gigs of ram, although I don't think I could use all of it... meh...
Click to expand...

What I find amazing is that he's complaining about a computer that he doesn't even own!
 
On the configuration page, Alienware allows 2GB, 3GB, or 4GB of RAM, but there is no option for 64-bit Vista or XP.

One would think if they allowed 4GB of RAM, they would make 64-bit Vista a requirement, or at the very least, let the consumer know of the difference.

:confused:

EDIT: What Alienware has to say on the subject...
 
I hate AW to (unless you're getting a laptop). I have a friend who doesn't have much money but says he wants to get an AW desktop, but when I tried to convince him to get a custom PC he just said "But AW computers look cooler!":rolleyes:

I even showed him the price differences between a good custom PC and an AW system and he said "But you're guaranteed to get top of the line parts with AW no matter what you get.". I stopped trying to convince him after that.
 
bubomatic5 said:
How could alienware make such a simple mistake :mad:
Click to expand...
I ran through the configuration for the same desktop and i'm surprised there was no warning when selecting 4GB and a 32-bit OS. :rolleyes:

Your father could always just upgrade to a 64-bit OS, easily if he ordered Vista. He'd probably lose OS support unless he does it through Alienware.
 
Azureth said:
LOOK AT THIS:p:p:p:p:p
Click to expand...
They forgot to include step "20": save yourself a ton of cash over AW systems. There are a bunch of common steps between the two anyways. Does Alienware teleport your system? Does Alienware update all your drivers and BIOS after you get it? Does anyone blindly buy from Alienware without researching systems? etc...
 
pxc said:
They forgot to include step "20": save yourself a ton of cash over AW systems. There are a bunch of common steps between the two anyways. Does Alienware teleport your system? Does Alienware update all your drivers and BIOS after you get it? Does anyone blindly buy from Alienware without researching systems? etc...
Click to expand...
YEP;)
 
Three simple steps to solve your problem...
  • Call Alienware and see if they will send you a 64-bit copy of Vista. If they won't help you, then...
  • Call Microsoft and see how much extra it would be to "upgrade" to Vista x64. If they won't help you, then...
  • Go on NewEgg and buy a 64-bit OEM DVD. Take this as a learning experience to never rely on Alienware again.
 
If someone wants a good gaming laptop do you think Alienware is fair?
 
Azureth said:
If someone wants a good gaming laptop do you think Alienware is fair?
Click to expand...


no. I still fail to understand why Alienware's stuff are all way overpriced while Dell's stuff is very very well priced since they're under the same owner. Maybe it's just cause aliens are just so dam cool!
 
RangerSVT said:
You're pretty quick to point the finger at Alienware, I would much rather point the finger at your friend for not knowing what he was ordering.

As far as Alienware is concerned, they saw an order for 32bit OS w/ 4GB of DDR2, and gave the customer what he ordered, If the customer didn't want to pay extra for 64bit, then it isn't Alienware's fault. I'm sure Alienware has it documented that 4GB will not work with 32bit.

You friend fails.
Click to expand...

RangerSVT FTW! :D
 
You must log in or register to reply here.
Back
Top