fightingfi
2[H]4U
- Joined
- Oct 9, 2008
- Messages
- 3,231
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At $22/TB, this doesn't seem that great of a deal when 8TB and 10TB drives routinely go for $15-$16/TB.
It is not a storage drive like for a NAS or media storage. It is cheaper storage for programs/games you don't need/want to put on a ssd. Only downside I have with Toshibas has been noise/vibration in a 4TB model the past 2 years and I've heard their warranty process isn't that great. Namely you get store credit or a prepaid credit card. Price/perf. wise the Toshibas are the best drives compared to the WD Black or Seagate 7200rpm models. Personally I've gone back to WD and Seagate.
At $22/TB, this doesn't seem that great of a deal when 8TB and 10TB drives routinely go for $15-$16/TB.
That is up to the discretion of the manufacturer. Technically you did open a sealed product, so they could deny a claim, even though people have not had too much of an issue.What risk? Shucking does not void the warranty.
This says they bought WDs 3.5” manufacturing equipment and intellectual property.
Really? That seems odd. I have a dud 3TB Seagate that I am sure is fine but is dead in a USB enclosure. Has data that I would love but don't want to risk being rejected. Hell their shipping instructions are stupid and contradictory. Why would they, or any brand accept a shucked drive?That is up to the discretion of the manufacturer. Technically you did open a sealed product, so they could deny a claim, even though people have not had too much of an issue.
That is up to the discretion of the manufacturer. Technically you did open a sealed product, so they could deny a claim, even though people have not had too much of an issue.
This is not the case in reality--I've dealt with it many times. In general if you open something the manufacturer has told you not to, they have no obligation to support the product any more as it falls under 'unauthorized repairs' which voids any warranty.That is not correct. Opening a device does not void the warranty. Just like the "warranty void if seal is broken" stickers are not legal. Not only can you open it up, but you can replace parts inside of it if you so wish. So long as you do not damage or the parts you install do not damage the device, the warranty still holds.
If I was in your shoes and knew the drive was okay and the enclosure was the issue, I would just eat the warranty and open the enclosure to get the drive and the data knowing that the warranty on the drive may be shot after I do it because the data is more important.I have a dud 3TB Seagate that I am sure is fine but is dead in a USB enclosure. Has data that I would love but don't want to risk being rejected.
This is not the case in reality--I've dealt with it many times. In general if you open something the manufacturer has told you not to, they have no obligation to support the product any more as it falls under 'unauthorized repairs' which voids any warranty.
Like I said, ymmv, so you may get a sympathetic support agent or could sweet talk your way into something. But generally if you read the terms of almost any warranty document, it's pretty clear that if you open it, it's void.
That is utterly wrong. READ the warranty statement, and I highly doubt more than 2% of warranties allow this type of thing.Again, this is incorrect. You are allowed to repair devices, as well as have a 3rd party repair the device, unless the mfg is willing to cover all costs of the repair, they can not stipulate who can do the repair. This is law under FTC guide lines, what they say in the warranty does not matter if it contradicts the law, the same is the case with "warranty void if removed" stickers. If they do this and you do not report them or take action on it, then yes, they are going to get away with it, but if you choose to not follow through that is on you.
Really? That seems odd. I have a dud 3TB Seagate that I am sure is fine but is dead in a USB enclosure. Has data that I would love but don't want to risk being rejected. Hell their shipping instructions are stupid and contradictory. Why would they, or any brand accept a shucked drive?
Has anyone had experience in explaining they would "shuck" the drive to test, and if successful not return, or if a dud return? I can only see this as being advantageous to a manufacture.
I had a few of these. Very loud (obnoxiously so) and warm. Doesn't really make sense for a storage drive and platter disks are useless for performance applications.
Buy a nice cool 5400RPM Red or something similar instead.
That is utterly wrong. READ the warranty statement, and I highly doubt more than 2% of warranties allow this type of thing.
You can fight the world even when the world is wrong--and either way you lose. Or you can save time, understand the way it works and plan for that instead. Not saying that something wrong shouldn't be fought, but pick and choose your battles.
I don't think you understand how laws work. They can state whatever they like, but it is not enforceable. An agreement can not change law, or rights, and if an agreement states something that does not follow the law, or infringes on a right, it is void. So if they state anything in the warranty about "warranty void if removed" etc, it is automatically void. The FTC even sends out letters to companies who still use them, as they are in violation and can face fines for them.
https://www.ifixit.com/News/warranty-stickers-are-illegal
"Most consumers don’t know that these stickers are actually illegal—and that’s because manufacturers don’t want you to. Under the 1975 Magnuson-Moss Warranty Act, the Feds mandated that you can open your electronics without voiding the warranty, regardless of what the language of your warranty says. That makes all of that inconsistent (albeit crafty) language used by the 50 manufacturers surveyed by the U.S. PIRG illegal."
https://www.ftc.gov/news-events/pre...panies-it-illegal-condition-warranty-coverage
While there is no denying thats the law, and in a small claims court you`d be handed a win for sure, most initial points of contact to start the RMA aka customer service lines or depots will give you the run around and dissemination of bs and take place in the company kangaroo court.
As per anything you buy these days, you have to value your time and seek a trusted company (ie EVGA) and an excellent credit card company return or warranty.
BTW is the warranty on this still Toshiba Store Credit?
Your willingness to follow through with something has nothing to do with a warranty being voided due to opening the device.
I don't think you understand how it works. You will spend more on fighting them to enforce the laws than just taking the hit and moving on. It's why it still works this way--no one is going to spend $500 to retain an attorney to fight for the warranty of a $200 drive. And most attorneys won't take the case because there will be an out-of-court settlement versus a trial that sets some sort of precedent or case law.I don't think you understand how laws work. They can state whatever they like, but it is not enforceable. An agreement can not change law, or rights, and if an agreement states something that does not follow the law, or infringes on a right, it is void. So if they state anything in the warranty about "warranty void if removed" etc, it is automatically void. The FTC even sends out letters to companies who still use them, as they are in violation and can face fines for them.
https://www.ifixit.com/News/warranty-stickers-are-illegal
"Most consumers don’t know that these stickers are actually illegal—and that’s because manufacturers don’t want you to. Under the 1975 Magnuson-Moss Warranty Act, the Feds mandated that you can open your electronics without voiding the warranty, regardless of what the language of your warranty says. That makes all of that inconsistent (albeit crafty) language used by the 50 manufacturers surveyed by the U.S. PIRG illegal."
https://www.ftc.gov/news-events/pre...panies-it-illegal-condition-warranty-coverage
I don't think you understand how it works. You will spend more on fighting them to enforce the laws than just taking the hit and moving on. It's why it still works this way--no one is going to spend $500 to retain an attorney to fight for the warranty of a $200 drive. And most attorneys won't take the case because there will be an out-of-court settlement versus a trial that sets some sort of precedent or case law.
Again, incorrect, this is FTC grounds, you don't take them to court (unless you incurred some sort of damages you are trying to recover), you report them to the FTC as this is not a civil case. It's clear you have no experience with any of this and very little understanding of federal consumer laws, with zero motivation to do anything about it.
I don't think you've dealt with anything legal at all. I've dealt with the FTC as well as private civil and criminal suits. Any breech of contract is actionable (which is what violation of a warranty agreement between a consumer and manufacturer would constitute), but whether it will be thrown out by a judge, settled out of court, etc, determines if you will actually 'win'.Again, incorrect, this is FTC grounds, you don't take them to court (unless you incurred some sort of damages you are trying to recover), you report them to the FTC as this is not a civil case. It's clear you have no experience with any of this and very little understanding of federal consumer laws, with zero motivation to do anything about it.
Three? Just a guess. Ya three final answer!