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560 ti: serious crashing problem?

D

dd05

n00b
Joined
Feb 27, 2012
Messages
2
Hi, I'm having a very serious issue with my rig for a long time now.

I got the PC assembled recently by a computer shop, all parts brand new.
Ever since I got it, I had the same 2 problems regarding the video card:

1) occasionally (when NOT playing games), my screen will black out for a few seconds, come back with an error in the bottom right corner saying "nVidia driver 2xx.xx has crashed and recovered)

2) when playing games, after half an hour, an hour, 2 hours or sometimes more, my whole system would just freeze, and the sound will freeze in a loop as well, and all i can do is a physical restart. This happened with all the games I tried playing.

Naturally, I assumed the video card was defective so I RMA'd it. Got a replacement. Same problems. RMA'd entire system this time. After a total of 2 months waiting time, I got my system back and was told that the video card is fine and so are all the other components and that they had it running fine for 48 hours. Well. clearly they haven't tried playing games on it because the above problems STILL persist.

I tried ALL recent nVidia drivers, currently on the most recent one.

So it seems none of the parts are at fault (they are all brand new).

Yesterday I noticed that my GPU gets slightly hot after a few hours of gaming. Can that be the problem? when my PC boots up, it's at around 36 degrees and slightly rises, but generally doesn't get over 43 when not gaming. Now, when gaming, after some time it gets up to 65 and more, which is when I think my system freezes. Is this normal or may this be causing the problem? if so, how can I reduce temps?

Also, a friend suggested that a clean install of my OS might solve the issue, which I find hard to believe.

The card is MSI 560 ti twin frozr ii/oc
case is coolermaster haf 912
power supply is antec neopower 650 watts
8gb kingston hyperx ddr3 1600mhz ram
crucial m4 64gb ssd
1tb seagate barracuda hdd
win7 home edition 64bit

Please help me out here, I've been having this problem ever since I got the rig, which cost me nearly $1500 in total and I can't even play any games on it... (for extended periods)
 
OP I have the same card and have had Issue #1 but never #2. Mine would crash while web browsing just like yours. I currently have 295.73 drivers installed and havent had this issue since. Those temps seem completely fine under load. Have you tried to completely uninstall the drivers for your card and then do a clean reinstall of them? Is your card running at stock speeds? Also is your sound running through your card? (hdmi)

I hate to say it but sometimes a clean install can clear up quite a few issues.
 
What motherboard do you have? When I was having issues with Battlefield 3 I came across a lot of people saying they had onboard Realtek audio cards that were the cause of crashes that sound just like what you describe.
 
^^ hey buddy. as you can see, this problem is causing me a lot of grief.

card is at stock speeds, had it tested and is fine.
did a lot of google searching and yeah it might be the sound card. going to test my ram later too.

when i installed the recent nvidia drivers (295.73), i checked the box that says "clean installation" in the installation window. does that suffice?

i really hope i won't have to do a clean install of my entire os because that would be quite a pain with my ssd and all...
 
For testing system and ram, run Prime95 for a couple hours on blend max, and if that passes, then step up to IBT @ 4GB for a couple hours.
 
I had a lot of issues and get occasional ones as well, but not nearly as bad as before. I forget what drives I used, but there was only one that would allow me to game/work without issue. I recently bought a 3D tv and swapped to the beta drivers used for 3dTV play. So far everything is OK, I still get crashes after playing skyrim for several hours, and it usually occurs after several ALT-TABS. If you'd like I can post what I have in my drivers folder and then you can use whatever I have used and what you have used and narrow it down to a driver you haven't tried yet.
 
Update the card's BIOS to 70.24.2E.00.6C

Not with LiveUpdate. Find the BIOS on techpowerup's site and use nvflash for windows. Just drag the bios file onto the exe, confirm the flash, and then reboot when it's finished.

That's how I did it, and contrary to popular belief, it did not do any harm.
 
The first problem is known as the TDR (driver recovery) error which is common and well known, still no clear fix for it, prevalent on 5xx series cards and occurs on desktop use, usually in browser sessions with Flash. It has something to do with power management and timeouts.
 
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