2 Windows 7 problems

N

Nolimit

Weaksauce
Joined
Jul 22, 2008
Messages
77
I've been using win7 on my pc for a while now and only problem I have is picture quality.
On some images, quality will be very bad, very dark shadows and its out of contrast somehow.
But if I open same picture with pain, photoshop, firefox or any program it fixes, it just looks bad in default program. What might be the problem here?
And it's not all pictures, some...

Now send problem is bit bigger one.

On my laptop I had beta version of win7 for a while and I decided to install full version (64bit) that I have on my pc, so I know it's not dvd's problem.
It worked perfectly before but now once I'm done with install it gets to - Starting Windows - page, with 4 flashing parts of MS logo and justs hangs there for like 10, 15 minutes or more, I just do something else while it boots.
And after it boots, everything is normal, no problems!

What might be the problem here? I tried formating, deleting partitions and installing quite a few times now. Tried linux(ubuntu) and it works fine too. What's causing this?
If it's hardware fault, I'm still under warranty so I could get it fixed, but it's strange that after some time it just boots normally and continues working... until I try to start it again.

I just did fresh install again and as soon as it boots I'll post again or edit this post with info from event manager, something might be there.

Anything else I should look for?

Laptop is msi gx620, windows 7 64bit retail, and 64bit version beta worked few hours ago perfectly...
 
lol@ the picture quality issue, i have no freaking clue

but the freezing on bootup, do you have ANY usb devices connected to it? try removing all of them and boot it up, see if it goes away. i had a (now) broken usb drive connected to my pc to troubleshoot, and it hangs on bootup right after the windows logo. until the drive is removed or i wait about 10 mins, then it boots
 
Nope, nothing plugged in, and it's a laptop so I can see everything.
Looked around BIOS and nothing seems unusual, and its latest version.
I'll check some stuff tomorrow once I wake up, it's 6am and I've been trying to fix it all night...
 
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try disabling anything network related. ethernet and wireless. May be something there... I've had hang ups from ethernet back in the day, but I've never seen 10minutes worth. I did have something like that with a win xp x64 thought. I tried several reinstalls but i never got to the bottom of it. it would hang for minutes right before popping up the log on screen. Also another weird thing... the first boot up after install was always fine ... i would change nothing and reboot and it was screwed
 
Disable how? It's a notebook as I said if that matters.
Anyway I tried installing Visa x32 bit and same thing happened, stuck at loading. For less time though but still very long.

Then I found beta version I had and it worked no problem...
Now I'm gonna try WinXP and see how that goes.

Any idea what else I might try? I'm thinking about using warranty and saying HDD doesn't work or something, it's really annoying...
 
For the picture issue,
In start, type color, open color management
What ICC profile are you using for your monitors? It may need to be changed to default, as some of the color profiles are broken. Windows photo viewer and other apps respect the color profile, other applications do not, hence why one would show and one would not.
 
Tried older vista disc, same as new one just older, and it works normally. I am so confused, what could be causing this?

On picture issue: ICC profile is default, 24 inch LCD for PC ( default)


Edit: Ok I tried to boot up in safe mode and it gets stuck on CLASSPNP.SYS for long time and then boots up, just like it would when freezing on loading windows.
So is that the issue? What is it? Googleing atm
 
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When you say default, what do you mean? For example, mine says Dell 3008WFP (default), does yours say "24 inch LCD for PC (default)"?

If so, try this: check "use my settings for this device".
Click Add
Choose sRGB IEC...
Click OK
Choose the newly added one and click "set as default profile"
Click close


Does that help?
 
Ah, saw your edit to an earlier post. Try updating your BIOS to the latest version and reset to default settings.
 
Also when I try to repair(either with windows in or after bad boot) it takes forever, been like 20 minutes now and no sign of end, just says Attempting repairs..., will see if it does anything.

Formatting my USB and making it bootable, gonna update BIOS, hopefully that fixes it...


Problem signature:
Problem Event name : StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 0
Problem Signature 05: AutoFailover
Problem Signature 06: 1
Problem Signature 07: NoRootCause
POS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Says this after long time trying to repair, means anything?
 
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I monitor threads by looking at my user CP. Please respond to the thread instead of editing :)
 
So to recap:

Booting windows takes 10-20 minutes, its stuck at Loading Windows.
When booting in safe mode that time is spend stuck on CLASSPNP.SYS.
Tested couple different OSs all which work on other PCs, most didn't work well on laptop.
Laptop is only couple of months old and wasn't used that much, shouldn't be any hardware faults.
Had Win7 beta 64bit installed, clean format and trying to install retail Win7 64bit.

When trying to repair I get "it can't be done automatic and I should check online" with this in details:

Problem signature:
Problem Event name : StartupRepairOffline
Problem Signature 01: 6.1.7600.16385
Problem Signature 02: 6.1.7600.16385
Problem Signature 03: unknown
Problem Signature 04: 0
Problem Signature 05: AutoFailover
Problem Signature 06: 1
Problem Signature 07: NoRootCause
POS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

I'll flash bios as soon as I figure out how to boot from usb drive(doesnt want to boot for some reason).

Any suggestions on what to do?
 
Ok gonna flash it now but another thing:

I borrowed disk from friend that got it few days ago so again its new and works for him and guess what, same problem...
 
Nolimit said:
Ok gonna flash it now but another thing:

I borrowed disk from friend that got it few days ago so again its new and works for him and guess what, same problem...
Click to expand...

Start going through the BIOS and shutting down devices that you don't need ( IE: DVDRW, anything, etc. ) and see if it still does it. Gotta start eliminating anything and everything.
 
Bios updated no change.
Stuck on loading again, and when trying safe mode, classpnp.sys again.

Calling service on monday I guess, ran out of options :s
And I tried shutting off devices but did no good.
 
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That issue is usually pnp related (well, duh). Most recommendations for fixing it involve ensuring the bios is set to "PnP aware OS: Yes" and possibly disabling ACPI APIC. Alternatively, some have suggested a bad SATA NCQ, which can be fixed by disabling SATA's AHCI mode (turning into IDE emulation mode)...

You can try those, but updating bios and resetting to defaults is usually the better choice.
 
So I talked to guys and they told me to do some diagnostics which I did.
I got bunch of HDD errors and tried fixing some but couldn't make it and same thing happened so tomorrow I'm taking it in for repair.
And since holidays are coming up it might be a while until its done but I'll hope it happens this year.
Thanks for trying to help guys, will post what happens next, when I get it back or when they inform me. Cheers ;)

P.S. I did upgrade my bios and it didn't help. Also I tried ahci and ide thing but didn't help either.
 
Yikes...good luck with it, I hope it gets fixed. I remember the same issue happened with me regarding the color issue, though. It would look fine all around except for in web browsers, where the pictures would look all weird and contrasty/dark. It would happen on a new install when Windows update would download drivers for my monitor. It would place the monitor profile as default, when in fact I would want sRGB.
 
Got it back from service(charged me 10 euros, boo).
They said problem is with drivers which are being preinstalled with 64bit version of Vista/7 and that something's messed up, so only thing I can do until MSI fixes it is to use 32 version.
I find this strange because beta of 7 worked fine.

So what do you think guys, are they right? Or should I try fixing it somehow?
Sent mail to MSI to see if its true and when it will be fixed...
 
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