My New Build. Unable to boot from DVD Drive or Thumb drive. Hence unable to load OS.

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Plainman

Limp Gawd
Joined
Aug 7, 2017
Messages
171
Hi,

This is my new build and im able to get into BIOS. But no matter what i set there im unable to boot my dvd drive with my windows 7 OS. I also tried creating a bootable usb with win 7. No luck with that either. The windows setup screen would start then it would fail with "device drivers couldnt be found" error.

Processor is i3-6100 / Motherboard - GIGABYTE - GA-B250M-DS3H / 8GB DDR4, 2400mhz Ram installed.
 
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if it gets to the setup screen, it's booting from your dvd/thumb drive. The driver error sometimes occurs when you have raid set or your sata controller set wrong. BIOS sees ssd/hdd?
 
Yes it booted from the thumb drive but didnt want to go beyond the 3rd setp up screen. It sees my ssd but booting to that gives a BSOD because that SSD had the OS installed on a different system, so its not a clean empty ssd. Its able to see all other drives. I even used a macrium cloning bootable thumb drive and it boots correctly from that and shows the system restore screen. The dvd drive doesnt eject, just keeps blinking. So i removed the DVD drive and tried only via usb but it doesnt boot at all. Now USB is also acting erratic. Just plain blank screen and cursor, not even going to setup screen.
 
How to reset bios and start clean. I tried the last screen where it says LOAD DEFAULTS AND EXIT. But its unable to see the Win7 thumb drive. I created it with RUFUS software and it chose NTFS as default and im a little confused as to what settings i should choose to create the bootable drive. But then it worked a few times albeit stopping at the 3rd setup screen. Now it doesnt do even that. Just a blank screen and cursor. SO i thought ill give the dvd drive route a try. The drive when installed, blinks and blinks and blinks. Doesnt eject at all. Perfect working drive taken from my other pc.
 
So, what brand of board?

This sounds like a EFI WHQL issue, or a secure boot quirk.

In BIOS, ensure CSM is Enabled: its usually found in boot settings; if 'enabled' isn't an option, make sure it's set to 'Legacy'.

Disable Secure Boot, usually in Security settings or in Boot settings.

Lastly, ensure your UEFI WHQL settings are configured for Windows 7. This can usually be found in either Security or Advanced.
 
Hi, I mentioned the motherboard and processor in my first post. Processor is i3-6100 / Motherboard - GIGABYTE - GA-B250M-DS3H / 8GB DDR4, 2400mhz Ram installed. I dont see anything called CSM in the BIOS. I dont see a SECURE BOOT option either.
 
I have literally tried 20-30 times to install. Each time creating a different thumb boot image using different combinations of settings to form the bootable thumb drive.
 
The problem isn't your hardware... It's Windows 7 refusing to work with such a newish hardware combination. Try installing Win10 even without a key just to test and it will fire up just fine.

That said, I'm not sure how to fix your problem as is.

I have encountered the same problem with a 7700 nonK / H270 combination. Person I built the computer said just F- it and purchased a Win10 Home key off the MS Site.
 
Oh god, i bought the i3-6100 processor only because it was skylake and would not have a problem working with win7. If not i would have bought the 7th gen processor as it was even the same price with a 10% at least increase in performance.

But one concern i have is, why isnt any dvd drive ejecting or performing as normal. I forced open the drive by Pin Pushing and then putting the win dvd inside and then had to force the drive tray closed, There was no motor response at all. Yet the optical drive keeps blinking so i thought if the OS disc was inside it it might read and pick up from there. But even after force closing the drive, the light kept blinking but there was no disc response during reboots to ask the PRESS ANY KEY TO BOOT FROM CD".
 
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Defective DVD drive perhaps? One way you can isolate it is by heading into the BIOS then to try the drive again..

You may have better luck installing Win7 if you get the DVD drive working..
 
But i tried pulling out another new drive which is on this desktop that im typing from and put it into that build and the same thing. Brought it back into this system and the dvd drive works perfectly in all ways. Booting to OS too.
 
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I just now reset my BIOS to default settings. Then i hit F12 to go into boot menu and chose my thumb drive. It loads windows setup and again stops at the setup is installing screen with the error of "CD/DVD Drive device drivers are missing". The dvd drive is completely unplugged from the system to prevent and problems due to that part of the equation.
 
Im a novice but im just guessing, might it be that the DVD drive is unable to run because of PSU underrated ? And the thumb drive issue is totally unrelated due to win 7 by default not having drivers for USB 3 ports. But i tried the thumb drive in the USB 2 ports too, and even there it throws the missing device drivers error.
 
Sounds like a software issue to me. Like a previous poster suggested get either win 10 or even
a linux like ubunta and try and load it up. I have a feeling it will load just fine.

If it does u need to figure out which driver u are missing to make it work with 7.

p.s u can buy windows 10 pro key on ebay for 10 bucks or so. I done that for 2 keys
and its worked out fine so far.
 
I know you want to use W7 and the above post is a great idea, but did you try any W10 version just to check the system?
I normally the opposite problem old HW and new SW...
 
Greetings Guys !!

I downloaded a demo version of Windows 10 and used RUFUS again to create the bootable thumb of Win10. The install went perfectly and without even a single hitch. So im relieved that the Mobo and processor are working. I bought these new and haven't had a chance to even try if they work or not given that i had only a 10 day return window.

Now i only have to solve the Win7 install problem and the dvd drive not working issue. Even when i changed to a new drive it didnt work. So maybe the SATA cable is faulty ? Or maybe even the SATA port.
 
Update -DVD DRIVE problem : Now that Win 10 is up and running i just hooked up my dvd drive back into the system.
  • It shows up in the drives list of My Computer but doesnt do anything per say.
  • LED kept on glowing after i hit eject thru right click options, but didnt eject. The HDD led also started glowing non stop (don't know if its reflecting the DVD drive read or the DVD drive is causing some HDD access too.
  • Physical eject button doesn't respond.
  • Unhooked DVD drive for now.
 
If the eject button does not respond, you have a dead drive. The eject button is hard wired and should operate even without a data connection to the main board (IE just the PSU plugged in to it).
 
I think ill anyway cough-up for a better PSU. Can you guys tell me what wattage of PSU i should go for to support this build as detailed below...

Processor - CORE i3-6100.
Motherboard - GIGABYTE - GA-B250M-DS3H.
Ram - Kingston Fury/2400mhz/CL15/Single Rank Type x 2 Sticks on Dual Channel Mode.
120 GB SSD.
7200 rpm drives x 4 nos.
1 Optical DVD Drive.
1 Graphics Card (to be added later).
 
KazeoHin said:
If the eject button does not respond, you have a dead drive. The eject button is hard wired and should operate even without a data connection to the main board (IE just the PSU plugged in to it).
Click to expand...

So a proper working dvd drive's hard eject button should work even without the SATA data plugged in. I will now try just plugging in the SATA power and see if the drive ejects.
 
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Hi Guys,

Decided to solve the DVD problem first and finally got it solved. The DVD drive wasn't dead. The 4 pin molex to sata power plug connector wire had a problem. I tried putting this suspect drive into my old retired PC which was lying in storage and was surprised to find the DVD drive operating normally. So i tried a connector swap and it worked. So now i have installed Win7 on the new build. Thanks to all of you.

SInce its a DVD drive install there was no USB problem involved. After install, i put in the drivers IMEI, chipset, graphics, and USB drivers and now win7 is functional and even the USB 3 ports are working. WIndows device manager shows 3 items with an exclamation mark...

1. Base System Device !
2. PCI Memory Controller !
3. SM Bus Controller !

Everything else is as it should be.
 
1. Base System Device !
2. PCI Memory Controller !
3. SM Bus Controller !

These three aren't getting sorted even after installing all official drivers from the mobo official product website.
 
UPDATE !

Sorted out the 2 of the above.

Only PCI SIMPLE COMMUNICATIONS CONTROLLER is now pending.

The 1st 2 were sorted out by using the original disk which came with the motherboard. Ironic, because usually we are of the notion that the website will always have the latest drivers.
So after using the CD to manually install the chipset and lan now the only one showing an exclamation mark is this SIMPLE COMMUNICATIONS CONTROLLER.
 
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SORTED !

The PCI SIMPLE COMMUNICATIONS CONTROLLER is handled by the INTEL MANAGEMENT ENGINE COMPONENTS (aka IMEI) once that was installed the PCI Simple Communications Controller driver got installed and now there are no exclamation mark alerts in device manager. Mentioning this just for others who might have the same problem to understand a little easily.

From what i see, everything is sorted except i might hit a block with the Bluetooth drivers. Right now windows default Bluetooth drivers i think are handling the Bluetooth dongle. But that is severely basic. I mean you need to hit receive mode etc for it to wait to get a file before sending a file from your phone to the PC etc. And we have to do the steps again and again if we have lets say 5 photographs to transfer from your phone. Each receive has to be manually activated. The dongle is a CSR 4.0 Bluetooth dongle. The CSR harmony driver which comes with it is fantastic and sends multiple files in a whiz etc, but sadly my BT headphones dont work with that driver installed.
 
If you are paranoid, do some research on the Intel IMEI - there are some components you can disable to close backdoors without effecting system function.
 
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