Consumer Reports Tests iPhone 6 Bending Versus Other Phones

Wow, that was a poorly conducted test. They should have applied increasing force, multiple times while using a gauge to determine exactly how much the phones bent after each test. Some phones bend and return to their original shape...
 
mope54 said:
the weak point...the weak point...the weak point...keep mulling that one over until you understand what it means
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The location most likely to bend when all-else is equal.

Forces exerted on a phone are fairly equally spread across the entire face of the device when it's in someone's pocket, causing it to bend at the weakest point before any other.

So yes, they should have checked the phone's weak point, because being in a pocket is most-likely to cause the phone to bend there.
 
LOL. I had this phone....
xJ321x said:
AbcWBG7.gif
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dandirk said:
my opinion...

The "thin" race has now hit a point of uselessness and even detrimental to the quality of the devices.

Heck even my first gen HTC One seems slightly too thin and slippery. Just the thinest case I could find helps a ton on how it fits and feels in my hand (sturdy).
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+1 Agreed.
 
OMG, really? still going on about this...
Stick your wallet in your pants pocket, not your phone.
There you go, problem solved. :D
 
First, I don't imagine why anybody puts a modern smart phone in their pocket. I can hardly stand a fairly pliable wallet, but something as big and stiff as a phone? Hell no! It's a $400+ portable computer, so start treating it like that. Use some comment sense people.

So many stupid comments to respond to, where do I even start? OK, first off body temperature is not going to make aluminum more malleable. At least not enough to measure or make a difference in these tests. Next, it does not matter if the pencils were lined up or bunched up, if the force is evenly applied it will take the same total amount to break them. Try it sometime in a controlled environment.

On Consumer Reports, they are certainly not perfect and different individuals experiences will vary, but I personally would not rely on any single source for making buying decisions, especially when a lot of money is on the line. To those who would claim that they take kickbacks from manufacturers I would say this: CR claims they don't and if you are going to call them liars, then the burden of proof is on you to prove that they do. Otherwise it's speculation at best, and slander at worst. So put up or shut up.
 
You mean there's a significant number of iPhone users that are loud needy whiners?

WORLD

SHATTERED
 
rivertown_rat said:
First, I don't imagine why anybody puts a modern smart phone in their pocket. I can hardly stand a fairly pliable wallet, but something as big and stiff as a phone? Hell no! It's a $400+ portable computer, so start treating it like that. Use some comment sense people.
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You tell people to use common sense but can't understand why people would put a smartphone in their pocket? FYI, you look stupid with your fanny pack.
 
rivertown_rat said:
First, I don't imagine why anybody puts a modern smart phone in their pocket. I can hardly stand a fairly pliable wallet, but something as big and stiff as a phone? Hell no! It's a $400+ portable computer, so start treating it like that. Use some comment sense people.
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Exactly!, brought this up on the other discussion, all i got was kids telling me that Apple is trying to screw over their customers.
Its the new "you owe me" generation
 
B00nie said:
Exactly. What moron puts a large mobile phone in their back pocket and sits on it? Anyone with a half brain understands its going to get damage.
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That's crush damage, no one was complaining about that.

The complaint was that they put it in their front pocket and sit down. The iPhone has a very weak spot by the cutouts towards the top third, which when you sit down is where your body bends in most jeans pockets. This exerts the moderate pressure required to bend the phone.

Other phones as demonstrated by bendgate don't have this problem.

Its a unique weak point in the design. By placing your thumbs at the top third and bottom third and pushing as was done in the bendgate videos, it highlights the weak spot on the iPhone, as it was always the top part that bent, never the bottom.
 
Ducman69 said:
That's crush damage, no one was complaining about that.

The complaint was that they put it in their front pocket and sit down.
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Thats the problem. A phone is rigid, your pants are not, they are made to bend with your body. IE... why in the hell would you put a large electronic device in your pants, front or otherwise and site down?
If someone can show that Apple has advertising of these phone depicting people putting the phones in their pockets then maybe you have an argument, if they sit down in the commercial then yes, that would be a great argument. Or documentation that shows pants pockets as acceptable storage for your iphone
 
This is the reason why companies have to spend millions on signs and stickers, like this..
Pinch-Point-Danger-Sign-S-2868.gif

People can win a multimillion dollar lawsuit all because they do not have enough common sense to figure out that putting your hand in a machine will hurt you, unless there is a sign posted.
If this keeps up, Apple will have to put stickers on their phones to inform people NOT to put there Large electronic device in their pants pocket. A graphic depicting the phone bending while in a pocket, putting a circle around it with a line through it. :rolleyes:
 
10 million were sold in the first week, and there's probably been another 5 to 10 million sold since then.

The way you guys are talking, there should be tens of thousands of complaints from very unhappy customers. The Apple support forum for iPhones should be flooded with complaints about bent iPhones. There should be petitions circulating for Apple to fix the problem. Youtube should have hundreds of videos of customers showing their bent iPhones.

Instead, on Apple's support forum, I'm not seeing any complaints. Okay, they could be Apple censoring their forums, but that would be subject to the Streisand Effect and be just as big a news item.

There are no petitions about bent iPhones.

Seaching on Youtube for "bent iPhone", I see Unbox Therapy with a very successful viral video of 47 million views, maybe 3 or 4 other guys trying to leech off UT's success with bending videos, a bunch of news media reports, and by the second page it's into old news about bent iPhone 5s.

What I'm seeing here is a lot of smoke coming from one successful viral video and no actual evidence of a serious problem affecting huge numbers of customers. Where's the fire? Show me it.
 
cptnjarhead said:
If this keeps up, Apple will have to put stickers on their phones to inform people NOT to put there Large electronic device in their pants pocket. A graphic depicting the phone bending while in a pocket, putting a circle around it with a line through it. :rolleyes:
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Meanwhile Samsung won't even have to buy the signs.
 
xJ321x said:
Meanwhile Samsung won't even have to buy the signs.
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Well, if a lawsuit happens and they win, Samsung will put the stickers on their phones too. Better to spend the money now and cover your ass. Especially is someone gets an injury from a sharp object protruding from the damaged phone as a result of being bent while in a front or rear pocket. Its that easy to get big money.
Its inevitable, we are becoming a nanny society.
 
xJ321x said:
No 'ifs', their phones don't bend just because they're in your front pocket.
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How else are they getting bent? Have there been bending issues from making phone calls or generally using the phone? Just asking, because i have not seen anything to indicate this.
 
cptnjarhead said:
How else are they getting bent? Have there been bending issues from making phone calls or generally using the phone? Just asking, because i have not seen anything to indicate this.
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Where have you seen Samsung phones are getting bent?
 
Why put a phone in your front pants pocket, is that a serious question? Where else do you put the damn thing when you're on the move? Carry a satchel? I've carried a cell phone in my front pants pocket since the moto v60 days. None of them bent or broke in my pocket and I work in an industrial environment every day. I am fairly certain the new iPhone just isn't going to cut the mustard. Phones should be getting tougher, not going backwards. Believe it or not people use and count on these things in non office work environments, and they shouldn't need a damn case that doubles its thickness. To each their own I guess, but I'll stick with the Motorola's.
 
Sorry, i miss read your post. Not talking about Samsung phone bending at all.
Just because your product is superior does not mean that you will not put these warning stickers on there. The lawsuit i was referring to was apple customers not Samsung. Its just how things work, if a lawsuit happens and they win against apple. Samsung will start putting stickers on their phones. If they do not, someone will put the phone purposely half in half out, and sit down causing the phone to bend or break. Not saying its easy, but if they do not have the waring sticker, then you can sue and win. It happens all the time.
 
B00nie said:
Exactly. What moron puts a large mobile phone in their back pocket and sits on it? Anyone with a half brain understands its going to get damage.
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Apple's line of thinking is boring and tired....don't hold it like that, don't use it like that, buy a case, don't put it in your pocket, etc,etc.

News flash for Apple. People put their phones in their pockets....it's kind of what they're on your pants for so build a phone that, *gasp*, works the way people use it. Shocking concept isn't it?
 
cptnjarhead said:
Sorry, i miss read your post. Not talking about Samsung phone bending at all.
Just because your product is superior does not mean that you will not put these warning stickers on there. The lawsuit i was referring to was apple customers not Samsung. Its just how things work, if a lawsuit happens and they win against apple. Samsung will start putting stickers on their phones. If they do not, someone will put the phone purposely half in half out, and sit down causing the phone to bend or break. Not saying its easy, but if they do not have the waring sticker, then you can sue and win. It happens all the time.
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Doesn't really happen all the time. It would cost so much money to go against a giant like Samsung or Apple, it wouldn't even be worth it.

Plus, do you see a sticker that says "Don't drop phone, screen could crack"?
 
Blown 89 said:
Apple's line of thinking is boring and tired....don't hold it like that, don't use it like that, buy a case, don't put it in your pocket, etc,etc.

News flash for Apple. People put their phones in their pockets....it's kind of what they're on your pants for so build a phone that, *gasp*, works the way people use it. Shocking concept isn't it?
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Warning sticker is cheaper than redesigning a phone so people can store it in there pocket.
Put your wallet in your pocket, put your phone in a case. Pretty simple.
Or, maybe someone could design pants for phones. ipants... :D
 
cptnjarhead said:
Warning sticker is cheaper than redesigning a phone so people can store it in there pocket.
Put your wallet in your pocket, put your phone in a case. Pretty simple.
Or, maybe someone could design pants for phones. ipants... :D
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They will be white, and hang around mid ass..and suddenly popular.
 
PCunicorn said:
Doesn't really happen all the time. It would cost so much money to go against a giant like Samsung or Apple, it wouldn't even be worth it.

Plus, do you see a sticker that says "Don't drop phone, screen could crack"?
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not going to argue, but dropping a phone is accidental, putting in your phone in your pocket, while not advisable, is a common practice by many people. "common" does not make it right, but it is common and intentional.
 
Just putting this out there. I've had a HTC Droid DNA, a HTC One Max, a LG G2, a Sammy Galaxy Note 2, a Moto Droid X2, and a Nokia ICON. The only one that EVER felt like it was going to be permanently damaged in my pocket was the X2. The Note 2 that followed it is still my wifes daily. The One Max was after it, and it was creaky, but never showed signs of structural failure. It met an early demise in the toilet though. Then the DNA, which I'm pretty sure someone on this forum has now, then my G2. The Icon was a failed experiment in WP8, so I'm back on the G2.
 
evilsofa said:
10 million were sold in the first week, and there's probably been another 5 to 10 million sold since then.

The way you guys are talking, there should be tens of thousands of complaints from very unhappy customers. The Apple support forum for iPhones should be flooded with complaints about bent iPhones. There should be petitions circulating for Apple to fix the problem. Youtube should have hundreds of videos of customers showing their bent iPhones.

Instead, on Apple's support forum, I'm not seeing any complaints. Okay, they could be Apple censoring their forums, but that would be subject to the Streisand Effect and be just as big a news item.

There are no petitions about bent iPhones.

Seaching on Youtube for "bent iPhone", I see Unbox Therapy with a very successful viral video of 47 million views, maybe 3 or 4 other guys trying to leech off UT's success with bending videos, a bunch of news media reports, and by the second page it's into old news about bent iPhone 5s.

What I'm seeing here is a lot of smoke coming from one successful viral video and no actual evidence of a serious problem affecting huge numbers of customers. Where's the fire? Show me it.
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It's a marketing term called "Starving the Monster"

Look it up
 
You usually design a product around what the customers do with it, or at least that's how it used to be :p Isn't putting the phone into a pant's pocket a standard storage location for the majority of customers? Telling people to change just because the structural strength of the devices has finally reached such a low point seems like a "You're holding it wrong" tactic.
 
I believe they need one more test to make this complete.

How much force does a 180 lb person sitting in a chair exert on an iphone 6 in their pocket?

Is that not the use case / problem case?
 
Blown 89 said:
Apple's line of thinking is boring and tired....don't hold it like that, don't use it like that, buy a case, don't put it in your pocket, etc,etc.

News flash for Apple. People put their phones in their pockets....it's kind of what they're on your pants for so build a phone that, *gasp*, works the way people use it. Shocking concept isn't it?
Click to expand...

RealityCrunch said:
You usually design a product around what the customers do with it, or at least that's how it used to be :p Isn't putting the phone into a pant's pocket a standard storage location for the majority of customers? Telling people to change just because the structural strength of the devices has finally reached such a low point seems like a "You're holding it wrong" tactic.
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Where has Apple told customers to change the way they're using the iPhone 6 or 6+? Where have they said not to put them in pockets, or said to buy cases for them? Here, I'll even help you out, here's Apple's full statement on the bending issue:

"Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy. iPhone 6 and iPhone 6 Plus feature a precision engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength. They also feature stainless steel and titanium inserts to reinforce high stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability. We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies. iPhone 6 and iPhone 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use. With normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple."

http://www.theverge.com/2014/9/25/6844943/apple-says-iphone-bending-extremely-rare

Being dishonest about what Apple is saying is not helping your case.
 
evilsofa said:
Where has Apple told customers to change the way they're using the iPhone 6 or 6+? Where have they said not to put them in pockets, or said to buy cases for them?
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I was commenting on the suggestions of other people, not those of Apple (who has made no such statements so far to my knowledge).
 
xJ321x said:
How would they test that?
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Perhaps 3 people, pick 3 different scenarios, have a device to test the force applied when in the pocket and the person is sitting down.

It wouldn't be a perfect test of course. But having these numbers on how much force it takes to bend a phone doesn't really mean anything until you have more context.

Oh, so if I sit down with something a big as an iphone 6 in my pocket, I'm going to be applying about 80 lbs of force on the phone if I weight 180lbs.

Yikes!

Hopefully you get the idea.
 
evilsofa said:
Where has Apple told customers to change the way they're using the iPhone 6 or 6+? Where have they said not to put them in pockets, or said to buy cases for them? Here, I'll even help you out, here's Apple's full statement on the bending issue:

"Our iPhones are designed, engineered and manufactured to be both beautiful and sturdy. iPhone 6 and iPhone 6 Plus feature a precision engineered unibody enclosure constructed from machining a custom grade of 6000 series anodized aluminum, which is tempered for extra strength. They also feature stainless steel and titanium inserts to reinforce high stress locations and use the strongest glass in the smartphone industry. We chose these high-quality materials and construction very carefully for their strength and durability. We also perform rigorous tests throughout the entire development cycle including 3-point bending, pressure point cycling, sit, torsion, and user studies. iPhone 6 and iPhone 6 Plus meet or exceed all of our high quality standards to endure everyday, real life use. With normal use a bend in iPhone is extremely rare and through our first six days of sale, a total of nine customers have contacted Apple with a bent iPhone 6 Plus. As with any Apple product, if you have questions please contact Apple."

http://www.theverge.com/2014/9/25/6844943/apple-says-iphone-bending-extremely-rare

Being dishonest about what Apple is saying is not helping your case.
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My response was facetious in light of Apple's typical "It's not our fault" response and the quote you cited from Apple highlights that perfectly.

FYI, the bumper case was Apple's fix for their iphone 4 antenna issues.
 
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