So I was cruising along my Witch Doctor Level 57 through Act 2 Hell in Diablo 3 all week, and log into my account on Saturday morning to find all my items stripped from my character, and all my items in my stash and gold gone!
Anyone else experience this? I did a scan of my system and I have no malware or viruses. I built a new computer and new image of Windows XP 64bit and I do nothing but play Diablo 3, I don't even check my email on this computer. My system was fully up to date, and all anti virus software loaded before anything else was installed. I can smell a phishing scam a mile away and I have not responded to anything, or received anything of the like for a year now.
Blizzard can restore my account back to Level 55, which is a bummer because there was a good amount of time put in to even get to Level 57. Better than nothing, but my concern is what is there to stop it from happening again?? I turned on the Authenticator to check every time I log in and put in a stronger password. How does someone simply take my items?? Is Blizzard's security weak? Are there any repercussions of the person who did this to me? I feel like they should easily be able to track who logged into my account via IP addresses, verify which IP address is mine, and which is not. Track any other account that unknown IP address is logging into and shut that account down for violating Blizzard's policies. They should also be able to track which accounts have been in the same party as another. I haven't logged into any other party since I was hacked, so why can't they just follow up with that user??
I'm not sure why I would continue to play this game if my account is going to keep getting hacked?
Anyone else have any similar experience? Have you had to turn on the Authenticator? Have you been hacked twice?
Anyone else experience this? I did a scan of my system and I have no malware or viruses. I built a new computer and new image of Windows XP 64bit and I do nothing but play Diablo 3, I don't even check my email on this computer. My system was fully up to date, and all anti virus software loaded before anything else was installed. I can smell a phishing scam a mile away and I have not responded to anything, or received anything of the like for a year now.
Blizzard can restore my account back to Level 55, which is a bummer because there was a good amount of time put in to even get to Level 57. Better than nothing, but my concern is what is there to stop it from happening again?? I turned on the Authenticator to check every time I log in and put in a stronger password. How does someone simply take my items?? Is Blizzard's security weak? Are there any repercussions of the person who did this to me? I feel like they should easily be able to track who logged into my account via IP addresses, verify which IP address is mine, and which is not. Track any other account that unknown IP address is logging into and shut that account down for violating Blizzard's policies. They should also be able to track which accounts have been in the same party as another. I haven't logged into any other party since I was hacked, so why can't they just follow up with that user??
I'm not sure why I would continue to play this game if my account is going to keep getting hacked?
Anyone else have any similar experience? Have you had to turn on the Authenticator? Have you been hacked twice?