Best Buy Feels the Pressure of Rivals on the Web

piscian18 said:
I've never stolen anything. See Definition of theivery. There's no excuse for them to charge as much as they do. Retail pricing makes sense for mom and pop stores. Best Buy literally ran every electronics store out of my city. There's 0 competition where 15 years ago there were 20 different places to choose from. They'll get no sympathy from me.
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You're sense of morality is extremely skewed.
 
I am annoyed with BB and Future Shop because of the up selling garbage with their items.

The sales tard gets in a huff because I don't want an extended warranty on a $100 Blu-ray player.

For a long while I would only buy things that did not require the up selling bs - CD, DVD, flash drives & memory, keyboards, mice....

I would shop at FS and BB more frequently if they changed their sales model.

How does Newegg, ++++, Staples, local shops, and others survive without the bs up selling policy?
 
i have a proposal for bust buy.

lower the damn prices, and get rid of the useless salespeople.

the more excess staff you have, the more you have to pay.

however, the lower your price/margin, the more people will buy.


several months ago, I went to bust buy to buy a spindle of Verbatim dvd's. BB was selling the shit at ~$40, and the spindles were sitting on the shelf since 2 years ago.
I pricematched them to Fry's, and took them home for $15 a spindle.

lower the damn price, and maybe it won't be sitting on your shelf so long.
 
I almost never by cables locally because they always have huge markups. And, it's even more absurd to buy Monster and other premium cables. The extra cost doesn't buy any extra video or audio quality.
 
Stone Cold said:
I almost never by cables locally because they always have huge markups. And, it's even more absurd to buy Monster and other premium cables. The extra cost doesn't buy any extra video or audio quality.
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monoprice ftw

or it was ftw untill they got hacked
 
HalifaxPete said:
How does Newegg, ++++, Staples, local shops, and others survive without the bs up selling policy?
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Local Shops mark up like a motherfucker too. The place I worked at had a supplier had pricing very close to Newegg pricing and we marked up 30% on top. Might have been 50%.....

Also, etailers don't need to mark up as much because their entire staff consists of 3 mexicans and a Egyptian slave driver with a whip.
 
Worst Buy or place if you have or had worked there lots of id 10 t's there...Frys Electronics for Meh or Tasty Newegg as always..:D
 
I hope B&M's like best buy stay open for a few reasons, one If they go we could get something like a vat for online sales, that lost sales/property/school tax revenue WILL be found elsewhere,two something burns out, the dog eats my Ethernet cable,whatever,I can drive 3 miles down the road to BB or 10 to my micro center not wait 2 days for the new egg shipment, big ticket item hell yea I'm a waiting fool :D PA sales tax sucks.three Walmart is big enough.
 
Best Buy's Steps to Success:

1. Hire idiots
2. Only train idiots on service plans, not on any product
3. Make idiots ask people if they need help, but only with respect to how awesome the service plan is.
4. Make everything more expensive than everywhere else
5. ???
6. Profit?

It's all 19 year olds that don't know shit except "you need 1080p" and "macs don't get viruses, but PCs are cheaper." But when it comes to the service plan, the hell if they can't recite the fine print verbatim. Place is a joke. I won a giftcard there, and it took 5 months for me to find something useful that wasn't cheaper online after BB's markup and IL tax.
 
umcpgrad said:
people have to justify everything they do even though it is clearly wrong
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:rolleyes:There's nothing wrong with returning merchandise because you've found a better price somewhere else.

It's Best Buys fault for overcharging and trying to rip off ignorant customers.

You have 30 days to return most items, though there are exceptions. So tell me where it says in their return policy, or in the law, that you can't legally return products because they charge too much.

I really don't understand why some of you like bending over and taking it from Best Buy.

Best Buy has done nothing to earn customer loyalty, in fact they've done the opposite numerous times, and therefor there is no reason to consider what's best for them.
 
umcpgrad said:
on the side note we need to get rid of unemployments
I know few people that are just sitting around enjoying collecting 75% of their paychecks and doing nothing
while people like us are doing hard times at work
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True, I know a few of these people..... too bad the house and senate just did a bill on renewing tax cuts for the rich, and extending unemployment benefits to these same people for ANOTHER 13 MONTHS (yes, 1 year and 1 month of free benefits)

I know unemployment is not welfare, but rather "unemployment insurance" as you earn your share of unemployment through working..... but they DO NOT regulate people looking for jobs. You simply sign up, and get a check without having to prove nothing. I have seen it first hand, and you're right..... most of the people on it sit around not doing shit at all to find a job, hands down without a question I have seen it!
 
Best Buy is where I go to replace my laptop's dead hard drive before walking out and feeling like a sucker.
 
Not that

1) Bad service
2) High prices
3) Pushes tp purchase worthless things like extended warranties and PS3 ROM upgrades

Have anything to do with it.

I read the interview with the CEO...he's...not a nice guy. Reminds me of the kind of guy that would run Enron or BP.
 
rcf1987 said:
good i hope best buy goes the way of circuit city. they have been gouging uneducated consumers for a while now
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EXACTLY!!

Not purchased any electronic or computer related items from local stores in YEARS.
You can save as much as 50% over the high markup of stores like Best Buy.

What I expect next is retailers CRYING to congress to make online retailers charger a surcharge because they are robbing local merchants. States want the right to sue online retailers like Amazon because they say they are being "robbed" of sales taxes they should be getting.
What is the big picture?
Brick and mortar retailers are cannot compete because the business model is obsolete.
Nothing UNFAIR about the online business. The difference is they invested in bandwidth and not bricks.
 
I hope they friggin' die. Unfortunately, I have to buy from them if I need something right now, since there is nowhere else anywhere near where I live.
 
piscian18 said:
I've never stolen anything. See Definition of theivery. There's no excuse for them to charge as much as they do. Retail pricing makes sense for mom and pop stores. Best Buy literally ran every electronics store out of my city. There's 0 competition where 15 years ago there were 20 different places to choose from. They'll get no sympathy from me.
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But they all probably charged more then Best Buy!
 
Stone Cold said:
I would think the high-end customer is the one willing to pay the higher markup. Trying to sell to the low-end customer puts them more directly in competition with Wal-Mart and the internet.
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The problem lies in the fact that there simply weren't enough high end customers to turn a profit. As I said in the rest of my post, the few high end customers who would pay anything and buy everything did not make up for all the lower end that was lost.

Prime example, my store was right in the middle of several colleges. We would stock high end electronics, and the general manager wanted us to push $100 monster cables to college kids. Then when Septemeber rolled around, they didn't even stock us with any network cables beyond our normal amount. We even asked the district offices several times for more inventory and were denied because we didn't "trend" that way. They completely ignored the stores management when we tried to tell them we have 5 local colleges and a vast majority of the student would be buying cables. The result?

We sold out of all our cables within an hour of opening on the day students move into the dorms. I must have sent at least 1000 people to Target after we ran out. If management would have just paid attention we would have made massive profit since the markup on even the cheapest cables is 1000%.

But that is just one example of how Best Buy over the years became out of touch with it's market.
 
I went into Best Buy the other day because I wanted a simple 6' usb extension cable, they wanted $24.99 for a Dynex for crying out loud. $1.99 on Newegg for one of similar quality. That is a bit of a mark I mean really. Not everything in the store is like that, did somebody go insane?
 
you guys even people with money want a "deal" when they go into any store. best buy doesnt offer that. not enough variety when it comes to power supplies and pc components either. not everyone who goes in there wants to buy a whole computer just because there processor fan went out or case fan.
 
HalifaxPete said:
I am annoyed with BB and Future Shop because of the up selling garbage with their items.

The sales tard gets in a huff because I don't want an extended warranty on a $100 Blu-ray player.

For a long while I would only buy things that did not require the up selling bs - CD, DVD, flash drives & memory, keyboards, mice....

I would shop at FS and BB more frequently if they changed their sales model.

How does Newegg, ++++, Staples, local shops, and others survive without the bs up selling policy?
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I dont know if you've been on newegg but every fucking item you buy has a box asking if you want a warranty with it.
 
Bring back Incredible Universe B&M, the most advanced electronic store of my youth!
I watched O.J Simpson get aquitted for murder on their in-store jumbo-tron monitor...
 
BillNutz said:
I watched O.J Simpson get aquitted for murder on their in-store jumbo-tron monitor...
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"If you can watch the court coverage large-as-life, then he didn't kill his ex-wife!"
"If you can watch the court coverage in HD, then you must set him free!"
 
Filter said:
best buy use to be a cool place to get gadgets and tech. but im sick of the low end brands they have now. like dynex and rocketfish. even there monitor selection has gone to garbage. (talking in store)
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They had no choice, it is part of surviving, people don't care about brands, they just want cheap as <censored>. So to stay competitive with the crap people buy at walmart or zellers, they also had to start selling crap.
 
this must be why i just got a 15" coby 720p 60hz screen off em for $55 yest ;)
decent little tv
 
Stone Cold said:
But, BBs real problem is a changing market. Walmart has moved into midrange electronics. Media sales are moving to the internet. Computer sales have also moved to the Internet and to Walmart. That leaves BB with appliances as the only market segment BB is in that isn't shrinking.
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Best buy changes all the time, They moved into low-end electronics to match walmart's offerings, and they branched into new area's... hell last time I was in best buy they were selling guitars, guitar cases, guitar strings.
 
HalifaxPete said:
How does Newegg, ++++, Staples, local shops, and others survive without the bs up selling policy?
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Newegg dosn't have the B&M stores to worry about, Tho they do still offer you extended warranties in your checkout. Staples has a niche market, local shops get by on service / repair alone, and even that's a fine line, with everyone wanting to pricematch stuff that's only got 1% markup on it, from websites that have no overhead. Many times i've told people lately wanting to price match, because they rather deal with someone in a B&M store instead of online, fine pay the shipping and i'll order it from newegg for you cuz there's no way I can get it here that cheap.
 
I really don't care if Best Buy exists. So what if they rip people off? Its the consumer's fault if they're not educated on what they're buying and its their fault if they get ripped off. I have ZERO pity for those people. Now some of the shit you hear about going on with Geek Squad, that I have a problem with.
 
Derangel said:
I really don't care if Best Buy exists. So what if they rip people off? Its the consumer's fault if they're not educated on what they're buying and its their fault if they get ripped off. I have ZERO pity for those people. Now some of the shit you hear about going on with Geek Squad, that I have a problem with.
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Noo they can't fix geek squad... I love having people pay ME $200 to fix problems caused by the geek squad... or the stories people have of things like power adapters spewing sparks, but geek squad telling them oh it's the motherboard.
 
If BestBuy goes under that is just one less place to buy large items like televisions. I'm sorry, but I will never buy a 50+ inch TV online. The chances of it getting broken, plus the absolute nightmare of trying to ship the thing back for warranty service is a deal breaker.
 
Stone Cold said:
Some of you say Best Buy is too expensive. Others say it puts the other electronics stores out of business. That looks like a contradiction.
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Not a contracdiction...they used to be cheaper and ran others outta business. Now without competition they scale the prices up.
 
Once CompUSA and Circuit City went out of business, Best Buy was all there was left around here. That had it easy.

But this new player, HHGregg, has popped up out of no where. I have no clue who they are or what they have, but I'll take a peek eventually I guess.

Any competition is good, especially against list price whore Best Buy.
 
Kenjiwing said:
I dont know if you've been on newegg but every fucking item you buy has a box asking if you want a warranty with it.
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At least Newegg doesn't waste your time badgering you into an unnecessary extended warranty. It's just an option box.

My mom just told me the other day that she went to BB to get a new photo printer and was reminded why she stopped shopping there a long time ago. There was an eldery fellow ahead of her in the checkout line that had no clue about the extended warranties the clerk was trying to pitch to him. The ongoing interrogation had my mom waiting in line for about ten minutes before she started making audible hints that he should fucking hurry up and pay for his stuff. She told me that her conversation with the clerk went somewhat like this:

Clerk: OK, would you to purchase an exten-
Mom: No. I don't want anything. I'm in a hurry so just let me pay for this printer.
Clerk: But by purchasing the-
Mom: I don't. want. anything. Just let me pay for the printer.
Clerk: Bu-
Mom: NO! JUST LET ME PAY FOR. THIS. PRINTER. THAT'S IT!
Clerk: Okay. People are usually in such a rush for the holidays.
Mom: :mad::rolleyes::mad:


She's learned her lesson not to give this company a second chance. She and I both hope Best Buy will DIAF.
 
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