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I'll agree with intel_hydralisk on this one and say that protoss is probably the easiest to learn macro wise. The probes do not have to be present while warping in the building and its easy to mass out probes. That being said I still recommend beginners to go terran because its easier to defend...
^ I completely agree, Terran just has too many harass units at tier 1 and tier 2. Even their drops are the easiest to get since most terrans get medivacs anyway to heal units. They just have so many options, while the others races kinda have a cookie cutter type of build they need to do.
Its a combination of a lot of things really. Network speed, ssd or hd, processor, and whether or not he has loaded those maps before. I know for my setup I am usually first in sc2 and tf2 to load the maps or get into the game.
It's really only for TF2 items, and those items are purely cosmetic with the Demoman Stunner shades being the best. Do not get it if you don't play tf2, its horrible.