Recent content by cjoeu

Update to my Saga. I spoke to Dwayne at Tier 3 tech support on June 29th. Today is July 5th and I had yet to receive an RMA number to return the 2nd defective board they sent. I called the tech support and was transferred. I'm not sure to what department. The women I spoke to Andrea told...

Update to my Saga, I called in; they immediately wanted me to send a pic of the damage. They showed little concern that this would be the 3rd time I'm RMA'ing the same motherboard and no special handling of it. I obviously had the picture, but at this point of the process, i though it was...

I decided for the cross-ship. I shipped my MB back on Fri. Received the replacement today. I opened up the box and to my surprise one of the heat sinks was partially off. Quality control at its best. I could replace it myself, but what confidence should I have in a board that arrives in...

Update: I decided for the cross-ship. I shipped my MB back on Fri. received the replacement today. I opened up the box and to my suprise one of the heatsinks was partialy off. Quality control at it's best. I could replace it myself, but what confidence should I have in a board that...

I think that is inherently the problem. I have RMA'd tons of computer hardware. Usuallly there is a fast turnaround. MB's are the foundation of your computer. Therefore a MB 's manufacturers RMA's process should be faster than any other component IMHO.

I wanted a usb 3.0 board because I generally get flash drives of all standards and wanted to know my computer can access them.

This is my last Asus product. Called them and first they tried to tell me that the board was the same. That the serial number was to a USB3 board. Imagine how frustrating it is when you are looking at the board. Then the guy said Ok, he would ship me another motherboard, I could either...

Yeah, Amazed at the level on imcompetence, But thinking it's better than nothing at this point. I'll call them in a little and see what they say.

Update; Received A board back today. So.. It wasn't my board and it wasn't the type of board I bought. I bought the M4A88TD-M/USB3 I got back the M4A88TD-M without the USB3. The board looks like it is in good shape; no obvious thermal paste or bad soldering jobs (having to write...

Well, you are one of the first positives I have heard. I shipped them my motherboard 2 day shoping on May 22nd. Still no mobo and still says "repairing" n the status screen.

Wow, I always thought ASUS was a great board. My fear is getting a dead board back and having to deal with this again. I'm even more annoyed that I actually debated whether I should have just kept the defective board, reasoning that at least most of it worked. I'll call them today and if I...

I shipped my board back to ASUS for RMA for a dead ethernet port and a dead sound port. Asus received my board on 5/25 and has been in Repairing status since. I have called in a couple of times and have been shocked by the level of service. I mean shocked. Everytime I speak to someone I get...

Not true. Amazon usually makes special arrangements with the carriers to waive the fees. Not sure if Amazon pays it or the carrier eats it. At least that was the case with the Galaxy that was purchased. There was a note on te website saying that the activation fee would be waived. Again at...

Looking for a 120mm and a 80mm fan for my sg-05 server. Want both to be quiet, and the 120mm to be thin. Any ideas?

A floppy? Where would you even buy one? Anything you would need a floppy for you could do with a USb key. In fact I would be dubious of any board that had a floppy connector.