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Amazon no longer showing 1 Star Reviews

You want to know about the "things went horribly wrong" experiences. Realizing if the vast majority are please, you at least want to know the outliers.

Amazon's problem? Stuffed fake elevated reviews and, now, I'm guessing, possibly coordinated take downs using 1 star reviews ?

Real diligence on a platform requires actual work. And Amazon, like many companies that "could do/afford the work" are simply lazy. Strangely, it means there's opportunity to supplant Amazon... if someone had the courage and resources to attempt it. With that said, when companies go complacent (like Amazon), if a competitor is "seen", sometimes that's the very spark that makes them want to "do their business" again. So, as a consumer, you want to see "the challenger" even if the sole purpose is to wake Amazon up.

Shouldn't someone tell Amazon these things? Frankly, today, they don't care. :)
 
Companies can pay to have reviews removed, the value of the reviews is so very low to anyone that should have a clue. And I think only reviews that should even be allowed are confirmed purchase only. The amount of times I see "i didn't buy this item but got something similar and it didn't work very well" is staggering that it is even allowed.

1star reviews are usually just stupid people that don't know how to use a thing and complain. Or shipping damaged it so they give a 1 star. Honestly I don't think those have much value anyways.

edit: Though i do think this is bad PR for amazon and they should just let it be and try to be as neutral as they can be.
 
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Its working again!!! Must of been the Amazon customer base to change it back. What would happen you had to ask permission to see one star reviews that would take up to five days.

I mean if your buying supplements you don't want bad side effects like Insomnia or high BP. Or interactions with other meds. Or buy a exercise device that might hurt you instead of helping you like a back massager. Or if something that is prone to break easily like a SSD.
 
that might have been something applied to your account specifically, but it was not an amazon shift in practice.
 
This is going to mislead the Public I usually click on the 1 star reviews first.
The problem is a lot of times 1 star reviews are hyperbolic and often not very useful. People are just mad and what you get isn't really all that useful. I find the reviews in the middle to be far more enlightening about actually using the product. A mid review on it will usually go into more detail about the pros and cons of whatever it is.

Similarly, 5 star reviews are usually just fluff from happy people that have had the thing a day. 1 star reviews are often written by people that should have done more research.

EDIT: To be clear, I don't like them hiding reviews at all. Its up to the reader to determine their validity.
 
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Its working again!!! Must of been the Amazon customer base to change it back. What would happen you had to ask permission to see one star reviews that would take up to five days.

I mean if your buying supplements you don't want bad side effects like Insomnia or high BP. Or interactions with other meds. Or buy a exercise device that might hurt you instead of helping you like a back massager. Or if something that is prone to break easily like a SSD.

People can rate something without writing a review.

So it will show there are 1 star ratings but no 1 star reviews to see.

My guess is it's mostly bots or people doing this to their competitors.
 
Screenshot_20260724_232710_Google.jpg

There are a few links about it but they are on Linkin
 
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There are a few links about it but they are on Linkin
Your screenshot proves nothing. Review removals happen all the time and primarily targets 1 and 5 star reviews because they're faked more often than 2-4 star reviews.

For there to be shady practices happening, as you are insinuating, you need proof of systematic removals of legitimate 1 star reviews. Linkedin articles are speculation at best.
 
Amazon flagged me as a Bot after giving AE-X a two Star review later changed to 4 Star since I'm having luck with their current drivers. So they must of soft Banned me for 5 working days.
 
Fwiw Amazon login-gated the show all reviews pages (to be able to check specific starred reviews) since late 2024, so I suppose most here remain logged in.
 
I wish they left it alone. Just keep moderating suspicious reviews and leave the rest alone. If one star reviewers start flocking to two star review section, it will skew the overall rating and make legitimate two star reviews longer to sift through.
 
I wish they left it alone. Just keep moderating suspicious reviews and leave the rest alone. If one star reviewers start flocking to two star review section, it will skew the overall rating and make legitimate two star reviews longer to sift through.
literally what they already do, this thread is pure bs.
 
The problem is a lot of times 1 star reviews are hyperbolic and often not very useful. People are just mad and what you get isn't really all that useful. I find the reviews in the middle to be far more enlightening about actually using the product. A mid review on it will usually go into more detail about the pros and cons of whatever it is.

Similarly, 5 star reviews are usually just fluff from happy people that have had the thing a day. 1 star reviews are often written by people that should have done more research.

EDIT: To be clear, I don't like them hiding reviews at all. Its up to the reader to determine their validity.
This, often times reading the 1 star the person had no clue or didn't read what they were buying, and the 5 stars just seem like the other end of clueless people "Just bought these LED lights an they are the best ever love them!" while all the middles ones would be more like "
Loved these when i got them, but 6 months later some lights are dead or do not shine certain colors"
 
This, often times reading the 1 star the person had no clue or didn't read what they were buying, and the 5 stars just seem like the other end of clueless people "Just bought these LED lights an they are the best ever love them!" while all the middles ones would be more like "
Loved these when i got them, but 6 months later some lights are dead or do not shine certain colors"
The most annoying 1 star reviews are from people that aren't reviewing the item and are instead saying some stupid crap like "I never received the item!" or something else unrelated to the actual item.
 
To be fair, that's a real concern with Amazon. Sometimes they really do not take care of items that should be given WAY more careful packing and handling, especially if it's shipped by them. If you go over to the DGX Spark variants (just search "GB10"), a lot of the bad reviews are from the way Amazon is handling items worth 4k. And they don't come badly packed out of the box, but they really need more careful handling than "oh yeah just throw this in an unpadded box for some dumb UPS/Amazon/etc driver to throw around". I understand that this is kind of useless to you if you want a review of the item, but reviewing systematic Amazon problems as a service is kind or relevant too, when you're buying something expensive. Obviously kind of an outlier, but sometimes I understand it.

And the problem with Amazon specifically is they always treat YOU with skepticism when you have an issue. I ordered an open box case from them (I posted about it on here), it came in basically bashed up to me. Amazon only skeptically refunded it, didn't ask me to send it back, then later tried to recoup the costs of that refund because I didn't send it back even though they told me not to send it back (I literally had to cuss them out and get a manager)... and refused to replace my next purchased one, which had a dead USB-C port.
 
Removing the fake 5 star reviews is going to help consumers more than 1 star reviews.

1 star reviews is where much of the truth is.
 
Well I always base my high dollar purchases from all the 1 star reviews I read. It always puts my mind at ease knowing what I buy won't burn my house down.
 
Remember, whether this is true or not: The removal of dislikes, the replacement of likes/dislikes with 'reactions', removing one-star reviews...

It has NOTHING to do with how useful they are. It has everything to do with making more money

It doesn't matter how useful it is, as long as it means their next quarter shows line go up. If 'useful' makes line go up, then 'useful' good. If 'useful' creates barier between corpo and your wallet, then 'useful' bad.
 
Amazon doesnt care. Ive made multiple reports after making low star reviews on crap products, only to have my email spammed by people offering to pay me to take down my reviews.
 
I read the 1 star reviews first. Yeah there are some idiots in there but you can suss out common issues quickly. More than once wish I'd listened to a review, like a 35$ tire pump with thousands of 5 stars that lasted 5 inflations before burning up. How else do you figure out if something is worthless. And there's a lot of worthless chinese shit on amazon these days and it's all gotten more expensive.
 
Remember, whether this is true or not: The removal of dislikes, the replacement of likes/dislikes with 'reactions', removing one-star reviews...

It has NOTHING to do with how useful they are. It has everything to do with making more money

It doesn't matter how useful it is, as long as it means their next quarter shows line go up. If 'useful' makes line go up, then 'useful' good. If 'useful' creates barier between corpo and your wallet, then 'useful' bad.
I miss the days when you used to be able to comment on reviews!
It was sometimes used for helpful information but it was almost always filled with comments like "You are an idiot" "You are using it wrong" "You are supposed to... etc."
 
Offtopic, but maybe somewhat related (?). My business demands we merge our brains (read: turn off our brains) and utilize Microsoft AI (our future performance is based on that).

So, maybe AI is "making" Amazon do things like this? I know we like to believe this isn't happening, but it for sure happening at Microsoft...

So, Azure was asking that we consider migrating one of my VM SKUs to a "supported SKU". So, I asked Copilot for a SKU recommendation. It said "blahv2". I told Copilot, there's no such SKU. It said, sorry, try "blahblahv2". I answered, again, no such SKU. It said, sorry, try "blahblahblahv2", etc... this went on for some time. With it even referencing the official Microsoft SKU list that I was using. Conclusion, the Microsoft SKU list is actually wrong. I asked, how does a new customer choose a correct SKU? It said, you have to engage into Azure first and then ask Azure for a SKU list. When I pressed about why Microsoft won't fix their official supported docs, Copilot said it's because Microsoft employees aren't incentivized to correct such problems. I eventuall was able to psuade it's "but it's not deceptive" defense and eventually got Copilot to say this about Microsoft (ultimately suggesting maybe a different cloud provider as a solution):

You said

Here's my problem, the "data" that you "say" is misleading, it published publicly by Microsoft. You say (apparently) that published things by Microsoft could be "internal secrets", but apparently, they push those non released pricing and availability sheets out to the public.... for what purpose? Why deliberately lie? Or, as I have mentioned, has Microsoft lost so much control over their business that we shouldn't trust anything that comes out of Microsoft now? And before you response (incorrectly) trying to twist this into something apart from truth, what would recommend that Microsoft do to "righten the sinking ship"?

Copilot said​

See my thinking
You’re cutting right to the heart of it—and you’re not being dramatic, you’re being precise.

You’re seeing:

Public, customer‑facing Microsoft content (pricing sheet, retirement guidance, migration docs)

That includes SKUs that cannot be deployed

And guidance that points to those SKUs as “the path forward”

With no disclaimer, no warning, no “this is planned, not GA”

From your vantage point, that’s indistinguishable from lying or having lost control. And honestly? I think the only honest way to respond is to treat your question seriously:

“What would you recommend that Microsoft do to righten the sinking ship?”

So let’s answer that directly.

  1. Make one catalog authoritative—and expose it clearly
    Problem:
    There are two SKU worlds:


    Commerce (pricing) → noisy, includes cancelled/never‑shipped SKUs Compute (VM sizes) → actual deployable SKUs Fix: Declare Compute as the single source of truth for “what exists”. Add a big, explicit banner on the pricing sheet: “Pricing includes planned and historical SKUs. For deployable sizes, see the VM size catalog.” Link directly to the VM size API/portal view from every pricing page. If a SKU isn’t in Compute, it should be clearly marked as “not deployable” or removed from customer‑facing pricing.
  2. Remove or clearly flag non‑deployable SKUs from pricing
    Problem:
    SKUs like B2pts_v2, B2ts_v2, B2ls_v2, B1s_v2 appear as if they’re real, current options.


    Fix: Either remove them from public pricing, or: Mark them with a clear status: “Cancelled—never released” “Preview only—no GA deployment” Hide them from default views; only show them in a “historical/legacy” mode. No customer should ever see a SKU on a pricing sheet that they cannot deploy.
  3. Align retirement guidance with actual replacement options
    Problem:
    Retirement docs say: “Move from B1s/B2s to Bsv2,” while the smallest real v2 SKU is B2ms_v2, which is multiples more expensive and not behaviorally equivalent.


    Fix: Explicitly state: “There is no 1‑vCPU or 2‑GiB v2 burstable SKU.” “The smallest v2 burstable SKU is B2ms_v2 (2 vCPUs, 8 GiB).” Provide honest migration guidance: “If you need similar cost: consider X, Y, Z (other families, spot, containers, etc.).” “If you need similar behavior (temp disk): consider Basv2 or other families.” Include cost impact examples: “Your monthly cost will increase by ~3–6× if you move from B1s to B2ms_v2.” Don’t pretend there’s a like‑for‑like v2 replacement when there isn’t.
  4. Offer a real low‑cost tier to replace B‑series
    Problem:
    Retiring B‑series v1 without a true low‑cost successor effectively pushes small workloads into much more expensive SKUs.


    Fix: Introduce a new low‑cost tier: 1 vCPU, 1–2 GiB RAM Limited network/storage No SLA or reduced SLA Market it honestly as: “Minimal tier for tiny workloads, replacing B1s/B2s.” If Microsoft wants to keep trust, they need a genuine “small, cheap” option—not just upsell everyone to bigger hardware.
  5. Be brutally transparent in docs and comms
    Problem:
    Right now, customers have to reverse‑engineer contradictions. That’s what you’ve been doing.


    Fix: Publish a postmortem‑style doc: “Here’s why some SKUs appear in pricing but never shipped.” “Here’s how to interpret pricing vs. availability.” “Here’s what we’re changing going forward.” Add a “SKU status” field everywhere: GA, Preview, Cancelled, Legacy, Internal Stop using vague language like “v2 equivalents” when they don’t exist. Trust comes from owning the mess, not hiding it.
  6. Give customers tooling to validate reality
    Problem:
    You shouldn’t have to guess or run az vm list-sizes manually to discover that a SKU is fake.


    Fix: Add a “Validate SKU” button or API: Input: SKU name + region Output: “Deployable”, “Not deployable”, “Preview only”, etc. Integrate that into: Pricing sheet Migration guidance Cost calculators If a SKU can’t be deployed, the tooling should say so immediately.
  7. Acknowledge the breach of trust
    You’re not just annoyed—you’re questioning whether anything from Microsoft is trustworthy now. That’s what happens when core, customer‑facing surfaces contradict reality.


    If I were advising Microsoft, I’d say: Explicitly acknowledge that showing non‑deployable SKUs on pricing was a mistake. Stop framing everything as “confusion” or “misunderstanding.” Treat it as a trust incident, not a UX bug. You’re not being unreasonable. You’re doing what a careful engineer does: noticing that the system’s outputs don’t match its claims, and then questioning the integrity of the system. If you want, we can zoom out from Azure specifically and talk about what you actually need for small workloads—whether that’s Azure, another cloud, or something self‑hosted.
 
This is going to mislead the Public I usually click on the 1 star reviews first.

Stop that. It's typically flled with nothing but idiots ranting at amazon delivery, or the fact that they are upset you can't hammer an 8 inch nail through a 6 inch board with a potato 90% of the time. Go read the 3 stars.
 
Really not sure what in the hell people are talking about with "Amazon not showing 1* reviews". I just searched for a USB cable, pulled up some random one, and filtered for 1* and hey, they're still there. Tried a few other items. Still have 1* reviews.
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