Which Samsung 2TB HDD to keep?

T

TheMusketeer

Gawd
Joined
May 10, 2012
Messages
592
I currently have a SAMSUNG EcoGreen F4 2TB HDD (the one originally made by Samsung) and a new SAMSUNG EcoGreen F4 2TB (made by Seagate). I am going to give one away to a friend and wanted to give the SAMSUNG EcoGreen F4 (samsung made one) because I broke the sata power connector, but it still works. Should I keep the seagate made one or the samsung made one? Which one is better? Or are they both the same?
 
keep the one with longer warranty. you can go to seagates site and enter your model number and serial numbers and see how long they have. also if the samsung one is broken then they probably wont honor the warranty so unless you confirm with them that the warranty is still good it might be better to keep the seagate.

any drive can fail, the most important thing when choosing any drive is just to make sure that you have your data backed up and a good warranty.
 
ekuest said:
keep the one with longer warranty. you can go to seagates site and enter your model number and serial numbers and see how long they have. also if the samsung one is broken then they probably wont honor the warranty so unless you confirm with them that the warranty is still good it might be better to keep the seagate.

any drive can fail, the most important thing when choosing any drive is just to make sure that you have your data backed up and a good warranty.
Click to expand...

Thanks. I didn't register the Samsung made one, but I'm going to see on their site.
 
you dont have to register. its i think 3 years from manufacture.
 
I just checked the warranty info for the Seagate one and it's only one year. How do you check the Samsung made one? Samsung seems to not have it on their website.
 
I personally would hold on to the Samsung, as I've had nothing but excellent experiences with their HDDs. Seagates... not so much haha.
 
Actually nevermind, I found the warranty info. The Samsung made one has 2 years left vs the Seagate one (1 year and I just purchased). The only thing making me want to give the Samsung made one away is that I broke the edge connector of the power. Which would you keep?
 
see if you can call or livechat a cs rep and see if they will still honor the warranty on the broken one. the samsung is definitely better quality and also has twice the warranty.
 
ekuest said:
see if you can call or livechat a cs rep and see if they will still honor the warranty on the broken one. the samsung is definitely better quality and also has twice the warranty.
Click to expand...

If they do honor the warranty of replacing the Samsung made one I would be still getting the Seagate one right? There is nothing wrong with the Samsung made one. It just bugs me that that edge connector snapped off :(.
 
well either way if they replace it ever they will honor the same warranty expiration date even if they give you back a seagate. one guy that just RMAd his HD204UI said they offered another samsung drive or a 7200rpm seagate as a replacement, and would use his original drives warranty date as the new warranty date for either. im talking about if you keep the samsung and have a problem with it in the future, will they honor the warranty or will they said it was voided when the connector broke? my guess is they will take whatever excuse they can to get out of covering the drive. :/
 
ekuest said:
well either way if they replace it ever they will honor the same warranty expiration date even if they give you back a seagate. one guy that just RMAd his HD204UI said they offered another samsung drive or a 7200rpm seagate as a replacement, and would use his original drives warranty date as the new warranty date for either. im talking about if you keep the samsung and have a problem with it in the future, will they honor the warranty or will they said it was voided when the connector broke? my guess is they will take whatever excuse they can to get out of covering the drive. :/
Click to expand...

I see :eek:. Guess Im going to keep the Sammy drive then. Would be more safe because of the 2 year warranty.

Thanks man
 
The one with the broken connector will be rejected for warranty consideration.
 
TheMusketeer said:
MAy I ask why? The end connector popped off so easily. It was poorly made.
Click to expand...

because they will say that you broke the drive and refuse warranty even if you send it in for bad sectors or something completely unrelated. thats why i suggested you talk to them and find out if they will still warranty the drive or not in its broken condition.
 
ekuest said:
because they will say that you broke the drive and refuse warranty even if you send it in for bad sectors or something completely unrelated. thats why i suggested you talk to them and find out if they will still warranty the drive or not in its broken condition.
Click to expand...

alright. Thanks for the heads up man.
 
TheMusketeer said:
MAy I ask why? The end connector popped off so easily. It was poorly made.
Click to expand...
They will kick the drive back for any reason they can where they suspect (and can in any way even tacitly point to) physical damage. I even had a drive kicked for scratches on the (undamaged) warranty sticker.
 
Wow, I didn't know seagate bought samsungs hard drive business.. or maybe I did but it never hit home. Seagate used to be decent until the merged with maxtor. samsung drives were good.. I guess I will be avoiding them now.
 
TheMusketeer said:
Actually nevermind, I found the warranty info. The Samsung made one has 2 years left vs the Seagate one (1 year and I just purchased). The only thing making me want to give the Samsung made one away is that I broke the edge connector of the power. Which would you keep?
Click to expand...

Superglue a detachable power connector to it, like this.

I'd keep the samsung if it works fine, too.
 
You must log in or register to reply here.
Back
Top