3870 hangs in game play

  • Thread starter Deleted member 184142
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Deleted member 184142

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Ok, so I have 2 HD3870 cards (in crossfire) by Diamond, who I will never buy from again after 5 RMA's on 2 cards, and the last one I just got back was a VERY well used card, with scratches and covered in dust, you would think they would at least clean the thing if they are going to send me back a used card! My card was spotless when sent in and I put identifying marks on it, so I know it's not mine!

Anyway, to the problem, I have not been into gaming for some time and have started to mess around with it some because of a free time. When I had just one card I had the same problem, but never bothered me because I didn't do gaming much. What happens is I will be playing a game such as GRID, make it about a race and then it will hang/shudder etc. making me have to restart the pc. Any ideas on how to fix this?

I have updated drivers, and it has had the problem since I got the card about 6 months ago, and with every driver update since.
 
does it run fine with just one card installed? If so you might need a higher wattage power supply.
 
power supply or gpu temp. get a good PSU like Pc power and cooling or corsair. SINGLE VOLTAGE RAIL! PC power cooling 610w can be had at neweg for 90 after rebate free shipping. awesome deal for most gpu card. could probly power a 4870x2.
 
vwguy said:
power supply or gpu temp. get a good PSU like Pc power and cooling or corsair. SINGLE VOLTAGE RAIL! PC power cooling 610w can be had at neweg for 90 after rebate free shipping. awesome deal for most gpu card. could probly power a 4870x2.
Click to expand...

Not the PSU or GPU temp. I can fold fine with the card and am now folding fine with 2 cards and power is rock steady. Temps hold at about 72-75c gaming/folding.
 
*sigh* Updated to the 8.9 drivers and now no video in the game at all. Start up the game, I have sound just fine but no video, have to restart to get it back. Going to reinstall the game and clean out drivers and reinstall them, if that doesn't work I will go back to 8.8 and see what happens.
 
Reinstalled game, cleaned out and reinstalled new drivers....No fix, rolled back to the 8.8 drivers and the same problem still, but at least with the 8.8 drivers I can alt+tab out without having to restart. I give up, screw ATI cards.
 
Having gone through so many cards, might I suggest it's something else in the system?

I was helping a friend with a really confounding issue like this with similar symptoms...it turned out his tower was slightly deformed causing his cards to unseat themselves about 3mm from the PCIe slots...doesn't sound like much but it was enough to cause hangs and crashes.

Also, you have said "power is fine" but how have you determined this? What brand of PSU are you using and what is the 12v setup on it?
 
The Pharaoh said:
Having gone through so many cards, might I suggest it's something else in the system?

I was helping a friend with a really confounding issue like this with similar symptoms...it turned out his tower was slightly deformed causing his cards to unseat themselves about 3mm from the PCIe slots...doesn't sound like much but it was enough to cause hangs and crashes.

Also, you have said "power is fine" but how have you determined this? What brand of PSU are you using and what is the 12v setup on it?
Click to expand...

Heh, sounds like allot of cards I know, first one overheated, RMAed it, 2nd one did the same thing, so I took off the HSF and there was almost no thermal compound. So the next card I got (3rd one) was DOA, 4th one was good and I applied my own paste, 5th one was on the 2nd card which was also DOA.

It's a Rosewill PSU, yeah, I know I know, they "suck", but the PSU is doing fine for me and the problem was there with the old PSU as well. What do you mean by "12v setup"? it's a dual rail running at a steady 12.83v idle and at load.

Also, first thing I checked was seating etc. and the cards are well placed.
 
Pretty sure I solved the problem, did another BIOS update and everything seems to be running fine now.
 
BlueFireIce said:
Indeed, and thanks for the help!
Click to expand...

No problem. Also, what I meant about the 12v setup was:
How many rails are there? How many amps per rail? Each rail needs to be able to supply enough for the card connected to it, and you must also consider the total load on all the rails.
 
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