XFX + RMA = ???

V

Vitamin T

Limp Gawd
Joined
Jan 19, 2005
Messages
198
Anyone had any experience with them before? This is my first possible RMA of ANYthing - my luck has run out finally methinks. I've just shot them The Email through their help desk thinger. I'm crossing my fingers (and letting them know) that I can really only do a "cross ship" - type deal. It's a 7900GT, and the only vid card I have left in my posession. Yeah right, like I'm going to go without it for a week or two. Think again, pally ;) Not that it's good for much, for any length of time (the problem with the card is that silly infinite loop BSOD BS), but it's better than nothing.

Anyways, just curious about any first-hand accounts anyone may have.
 
I heard they had one of the best customer service for graphic cards.
 
I bought my XFX 7900GT in the US, I live in France.

I contacted the support with a support ticket, and it took about 2 weeks before they authorized a return. Thank God they have a support service in Europe ...

anyway, they got my card around June 25th, and how they're telling me that they're waiting for new cards to arrive to send me a new one ...

It's taking forever. But I knew it'd be this way, so I bought another (better) card for the time being.
 
Well i sent them my 7900 GTX 2 weeks ago and they just emailed me and said they finally got around to testing it and have not determined the problem. I said the problem is that i cant play many games due to artifacting unless i decrese clock speeds, 3Dmark06 wont even complete and thats the damn problem! Now im sitting around waiting :mad: When i get it back im gonna sell both my 7900Gtxs and get a 7950 card to tie me over until DirectX10 and Vista. I must admit im a Nvidia fan but after the 2nd 7900GTX that i have had problems with im pretty pissed at them.
 
I have had nothing but great CS from them, and very fast turn around on RMAs. Dealt with them 2x on RMAs.
 
To be honest, all the bs with these compeiting Nvidia manufacturers (factory overclocking, lifetime warranties that are a sham, horrible RMA stories) is one of the reasons I'm happy I went with an ATI card when I needed an upgrade over my 6800GT.
 
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