Weirdest thing

[jay2472000]

So I had 2 1.5 Tb Seagates in my backup server go bad and RMA'd then thru Seagate. They would just power cycle repeatedly ( not due to anything on my or the servers fault)

RMA went easy enough, got my 2 refurbed drives in the post about 3 days later, install them, etc.

2 days into transferring data over I start having the same issue ( apparently Im not the only one, after a quick Google)

So just to cover my ass I swapped power plugs to that drive, switched it to a new port on my controller, changed the sata cable.

Nothin, still dropping off.

So as a last resort I decide to flip the drive over so the PCB is facing up. Been running like that for 2 days and no problems. Weird!!!

Also, before anyone comments, yes, replacing those 2 Seagates are a priority as I simply dont trust Seagate anymore and will now stick to WD. Sucks for Seagate, figure I got another 30 years worth of buying drives, and was hoping to start my side business of PC Repair and Maintenance this next year

 

[Masejoer]

I had the same problem - returned drive did the same thing a day later. I haven't tried flipping them but either way, that's grounds for an rma again. I so hate Seagate and their customer support, and poor quality control over the last 3 years...

 

[jay2472000]

that's grounds for an rma again. I so hate Seagate and their customer support, and poor quality control over the last 3 years...

Yeah, but at this point, Ill have $60 worth of RMA's. May as well spend another 20-40 and get a new 2Tb WD drive

Im like you, I am washing my hands of Seagate for life.

 

[Masejoer]

Yeah, but at this point, Ill have $60 worth of RMA's. May as well spend another 20-40 and get a new 2Tb WD drive

Im like you, I am washing my hands of Seagate for life.

Yeah, that's the annoying part with rma's - the shipping. If the drive is found faulty, the manufacturer should have to reimburse the shipping costs to the consumer. Back in the day, when I had to rma a Maxtor, they'd send me a shipping label to use to ship the drive back (It was either a 4.3GB or 40GB drive). I don't remember if this was only with the advanced rma where they'd send a replacement first, with temporary credit card charge as insurance, but it was better than what I have to do today with manufacturers.

Get this: When Seagate sent me the first rma, they didn't reset the warranty to the one of the drive I sent in. I had to contact them 3 different times before it was resolved - each time I had to wait 2 weeks before checking back. This was the drive and rma drive that has the above problem. My other dead one here now has a bad motor so I have two failed drives on my desk in front of me, and a third that I have no use for now as I don't trust it (and its sata data connector busted - for no apparent reason as there is no tension on the cable). I have no idea what'd happen if I tried to get an rma for a broken connector. I just stuck the broken piece back in place and used a connector that had the power and data in one - the power connector now holds the data side on also.