Hey guys, my girlfriend's PC has been acting up really weird lately.
About two weeks ago, her little brother created an account for every member of the family. Ever since then, she isn't able to "interact with the computer" as in, for example, system restore doesn't show up (the window opens but there's no content). I tried to use system restore in Safe Mode and the same thing happens, the window pops up, but there's no content what-so-ever.
I tried deleting each user account but when I double-clicked on the user-acounts in Control Panel, same thing happens as system restore; window opens but no contents.
What really annoys me is that this even happens in safe mode.
I have been troubleshooting PC for a long time now and this is the first time i've encountered such problem. My guess is the window registry might be screwed? Her little brother did say he was playing around with system files.
If needs be, I'll format her computer next week when I come back to the city from school.
In the mean time, can someone please give some insights or suggestions as what else I can do?
Thank you all in advance.
About two weeks ago, her little brother created an account for every member of the family. Ever since then, she isn't able to "interact with the computer" as in, for example, system restore doesn't show up (the window opens but there's no content). I tried to use system restore in Safe Mode and the same thing happens, the window pops up, but there's no content what-so-ever.
I tried deleting each user account but when I double-clicked on the user-acounts in Control Panel, same thing happens as system restore; window opens but no contents.
What really annoys me is that this even happens in safe mode.
I have been troubleshooting PC for a long time now and this is the first time i've encountered such problem. My guess is the window registry might be screwed? Her little brother did say he was playing around with system files.
If needs be, I'll format her computer next week when I come back to the city from school.
In the mean time, can someone please give some insights or suggestions as what else I can do?
Thank you all in advance.