webcam not detected

[silk186]

I have a Logitech Pro 9000 that I've been happily using for years. Suddenly it keeps dropping. I can be in the middle of a skype call and I will get 'no webcam detected'. I get the same error in the logitech software. My drivers are all up to date. I deleted, restarted and re-installed my logitech software. Sometimes it will work for a bit than it will stop. I've also tried using different usb ports.

From logitech diagnostic software

Camera Marketing Name = Unknown
USB VID Pid = Unknown
------------------------------------------------------------------------
Main application:
C:\Program Files (x86)\Logitech\LWS\Webcam Software\Launcher_Main.exe
Version: 13.51.815.0
------------------------------------------------------------------------
Main_help:
C:\Program Files (x86)\Common Files\logishrd\LWSPlugins\LWS\Applets\HelpMain\Main_Help.dll
Version: 13.51.828.0
Software Version = 13.51.828.0
CPU = Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
RAM = 8.00 GB
O.S. = : 10.0.10586
------------------------------------------------------------------------


- PROCESSOR_ARCHITECTURE_AMD64
Win32_OperatingSystem
{
BuildNumber:10586
Locale:0409
Manufacturer:Microsoft Corporation
Name:Microsoft Windows 10 Pro|C:\WINDOWS|\Device\Harddisk0\Partition2
ServicePackMajorVersion:0
ServicePackMinorVersion:0
SystemDirectory:C:\WINDOWS\system32
Version:10.0.10586
WindowsDirectory:C:\WINDOWS
}
Win32_ComputerSystem
{
Manufacturer:Gigabyte Technology Co.
Ltd.
Model:Z68X-UD3H-B3
SystemType:x64-based PC
}
Win32_Processor
{
Description:Intel64 Family 6 Model 42 Stepping 7
Manufacturer:GenuineIntel
MaxClockSpeed:4101
Name:Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
}
Win32_BIOS
{
Description:Award Modular BIOS v6.00PG
Manufacturer:Award Software International
Inc.
SMBIOSBIOSVersion:F12
SMBIOSMajorVersion:2
SMBIOSMinorVersion:4
Version:GBT - 42302e31
}
Win32_TimeZone
{
CaptionUTC) Dublin
Edinburgh
Lisbon
London
DaylightName:GMT Summer Time
DescriptionUTC) Dublin
Edinburgh
Lisbon
London
StandardName:GMT Standard Time
}
Win32_PhysicalMemory (x2)
{
Capacity:4294967296
Captionhysical Memory
Capacity2:4294967296
Caption2hysical Memory
}
Win32_USBController (x4)
{
Caption:Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Caption2:Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Caption3:Etron USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Caption4:Etron USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
}
Misc
{
Language: English (United States)
Time Zone: GMT Summer Time
Total Physical Memory: 2047 MB
Available Physical Memory: 2047 MB
Total Virtual Memory: 2047 MB
Available Virtual Memory: 1919 MB
Total Page File Space: 4095 MB
Available Page File Space: 4095 MB
}

from when it was working this morning:

Camera Marketing Name = Logitech Webcam Pro 9000
USB PID BCD = 08090010
------------------------------------------------------------------------
Main application:
C:\Program Files (x86)\Logitech\LWS\Webcam Software\Launcher_Main.exe
Version: 13.51.815.0
------------------------------------------------------------------------
Main_help:
C:\Program Files (x86)\Common Files\logishrd\LWSPlugins\LWS\Applets\HelpMain\Main_Help.dll
Version: 13.51.828.0
Software Version = 13.51.828.0
CPU = Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
RAM = 8.00 GB
O.S. = : 10.0.10586
------------------------------------------------------------------------


- PROCESSOR_ARCHITECTURE_AMD64
Win32_OperatingSystem
{
BuildNumber:10586
Locale:0409
Manufacturer:Microsoft Corporation
Name:Microsoft Windows 10 Pro|C:\WINDOWS|\Device\Harddisk0\Partition2
ServicePackMajorVersion:0
ServicePackMinorVersion:0
SystemDirectory:C:\WINDOWS\system32
Version:10.0.10586
WindowsDirectory:C:\WINDOWS
}
Win32_ComputerSystem
{
Manufacturer:Gigabyte Technology Co.
Ltd.
Model:Z68X-UD3H-B3
SystemType:x64-based PC
}
Win32_Processor
{
Description:Intel64 Family 6 Model 42 Stepping 7
Manufacturer:GenuineIntel
MaxClockSpeed:4101
Name:Intel(R) Core(TM) i5-2500K CPU @ 3.30GHz
}
Win32_BIOS
{
Description:Award Modular BIOS v6.00PG
Manufacturer:Award Software International
Inc.
SMBIOSBIOSVersion:F12
SMBIOSMajorVersion:2
SMBIOSMinorVersion:4
Version:GBT - 42302e31
}
Win32_TimeZone
{
CaptionUTC) Dublin
Edinburgh
Lisbon
London
DaylightName:GMT Summer Time
DescriptionUTC) Dublin
Edinburgh
Lisbon
London
StandardName:GMT Standard Time
}
Win32_PhysicalMemory (x2)
{
Capacity:4294967296
Captionhysical Memory
Capacity2:4294967296
Caption2hysical Memory
}
Win32_USBController (x4)
{
Caption:Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C2D
Caption2:Intel(R) 6 Series/C200 Series Chipset Family USB Enhanced Host Controller - 1C26
Caption3:Etron USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
Caption4:Etron USB 3.0 eXtensible Host Controller - 1.0 (Microsoft)
}
Misc
{
Language: English (United States)
Time Zone: GMT Summer Time
Total Physical Memory: 2047 MB
Available Physical Memory: 2047 MB
Total Virtual Memory: 2047 MB
Available Virtual Memory: 1927 MB
Total Page File Space: 4095 MB
Available Page File Space: 4095 MB
}

 

[silk186]

it seems the skype may be the source of the trouble.