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Upgrading PC, 1 piece at a time
- Thread starter MatiasMGS
- Start date
Yes. Like I said, they tested the memories a whole weekend and they didn't throw any errors on memtest
Ok, well, them testing it and telling you it had no problems isn't really very helpful because who knows if you can trust them right? Have you tried a different set of RAM in your computer? I would think that would be a good place to start.
I just read that my CPU is supposed to handle up to ddr3-1333 ram. Mine runs at 1600mhz. Could that be the problem? Should I decrease the frequency? How should I proceed?
What is the native voltage of RAM you are using? It should not be more than 1.5V. The fact that it is 1600mhz rated RAM is not a problem in and of itself but if it is running at above 1.5 volts, that might cause a problem.
Yes, It´s always running at 1.5V like it should be. What should I do to reduce the frequency to 1333mhz, just for testing?
Well do you actually know for a fact that it is running at 1600mhz? Or are you just assuming that? How you determine that is by entering the motherboard's BIOS and checking RAM timings and actual volts and such. You probably already know this but to enter the BIOS, restart the computer and then continue to hit the "delete" key. Then, after entering the bios, you need to look for the settings that apply to the RAM.
Is there a reason you cannot simply return the RAM? Have you tried contacting AMD (you said it was AMD branded RAM correct?) and explaining that MEMtest says the RAM is no good and you would like them to at least cross ship you new sticks of RAM?
I just called my provider. They say the motherboard its perfectly fine. What should I do? Maybe they are scamming me? I don't know how to handle this. Should I open another thread? Can a damaged CPU throw that many errors in memtest? Fuck, I just want my pc working...
Ok, so I read back a bit and re-familiarized myself with what you have tried. Did you ever try to turn that "turbo" setting off just to see if that made a difference? They (your "provider") told you over the phone that the motherboard was fine? How in the world could they possibly know that without testing it themselves? What was their rationale for saying that? Is it a local seller and you took the board into them and they tested it?
Well do you actually know for a fact that it is running at 1600mhz? Or are you just assuming that? How you determine that is by entering the motherboard's BIOS and checking RAM timings and actual volts and such. You probably already know this but to enter the BIOS, restart the computer and then continue to hit the "delete" key. Then, after entering the bios, you need to look for the settings that apply to the RAM.
The BIOS home page clearly shows that the memory is running at 1601.96 Mhz (sometimes .0x mhz more, sometimes .0x mhz less) at all times.
Yes, I tried and it didn´t make a difference.Ok, so I read back a bit and re-familiarized myself with what you have tried. Did you ever try to turn that "turbo" setting off just to see if that made a difference?for saying that? Is it a local seller and you took the board into them and they tested it?
They obviously told me that the motherboard was fine AFTER I sent it to them and they tested it. "They" is my "provider" and the shop where I bought the motherboard and RAM.They (your "provider") told you over the phone that the motherboard was fine? How in the world could they possibly know that without testing it themselves? What was their rationale for saying that? Is it a local seller and you took the board into them and they tested it?
They obviously told me that the motherboard was fine AFTER I sent it to them and they tested it. "They" is my "provider" and the shop where I bought the motherboard and RAM.
Ok, so it is a local shop where you bought the motherboard and RAM then? If that is the case, why not take your assembled computer into them and show them the errors? They told you both the RAM and the mobo were fine but you are still getting errors. Take it to them and prove your point. I mean, either they are lying or you are doing something wrong during the assembly/setup, no? If it is the former, they will not be able to explain away the RAM errors and if it is something you have done perhaps they could explain how they set it up when they say they found no errors.
You have been without a working computer for how long now? I really feel for you. It has to be incredibly irritating. If it was me I would take it back to them and ask them - "If both the Motherboard and RAM are working correctly as you say, then why do I get these RAM errors when running MEMtest and why is the system so unstable that I cannot even install an operating system??" If they cannot give a satisfactory answer, if it were me, at this point, I think I would demand a different motherboard AND different RAM.
Ok, so it is a local shop where you bought the motherboard and RAM then? If that is the case, why not take your assembled computer into them and show them the errors? They told you both the RAM and the mobo were fine but you are still getting errors. Take it to them and prove your point. I mean, either they are lying or you are doing something wrong during the assembly/setup, no? If it is the former, they will not be able to explain away the RAM errors and if it is something you have done perhaps they could explain how they set it up when they say they found no errors.
You have been without a working computer for how long now? I really feel for you. It has to be incredibly irritating. If it was me I would take it back to them and ask them - "If both the Motherboard and RAM are working correctly as you say, then why do I get these RAM errors when running MEMtest and why is the system so unstable that I cannot even install an operating system??" If they cannot give a satisfactory answer, if it were me, at this point, I think I would demand a different motherboard AND different RAM.
I see your point. The thing is they won´t take assembled computers that weren´t bought pre-built in the shop. I´ll call them anyway, maybe they´ll understand.
And yes, It´s been around a month since I bought the parts... Thanks for understanding.
I see your point. The thing is they won´t take assembled computers that weren´t bought pre-built in the shop. I´ll call them anyway, maybe they´ll understand.
My guess is that they will not be understanding. What you said above about them not dealing with customer's computer problems unless they assemble it themselves makes some sense from their perspective but it also tells me that they could be lying and have that policy because why? Because they want you (and others) to always pay them to do the assembly. For you to get so frustrated that, in the future, you will pay them to do it.
Honestly, if they are unwilling to work with you on this one, when you can prove that the RAM is throwing errors, I wouldn't trust them at all and would attempt to return both the mobo and RAM and not deal with them in the future. That's just my personal opinion of course.
OK, I finally solved the problem. I changed the frequency multiplier so the memory runs at 1333mhz. Since I did that, Memtest doesn't throw a thing, and I could finally install windows. I have no idea why this works, I hope someone can explain to me. Anyway, the important thing is that I have everything up and running once and for all. Thank you Danny for helping me so much with my build, and thanks beto and everyone who participated in this thread.
OK, I finally solved the problem. I changed the frequency multiplier...
Holy crap! That's all it was?
Well I am glad you were able to finally get it running. Sorry I wasn't more of a help. Well done on your part for figuring it out.