Supermicro Controller & SMART Not Working

[linger]

So i have a supermicro AOC-USAS-S8iR with 6 ST3750640NS drives running on debian using the Adaptec Storage Manager software and i have not been able to figure out how to enable smart capabilities. I have contacted Supermicro and after asking a couple of questions they just never got back to me. If any of you guys have any ideas i would love to hear them
Thanks
James

 

[DonDon]

Not every OEM uses SMART. I have seen this issue come up from time to time here, and every time I hear it is up to the OEM to build that capability into the controller. I have never heard of a way to make it work going around the controller.

Don

 

[linger]

When i use the management utility to list the drives it mentions smart and then says no for each of the drives attached, but then again the software was developed by adaptec and the card is manufactured by supermicro.
Also, i know what OEM means, but i'm not sure what you mean when you say it.

Heres the output for one of the drives from arcconf:

      Device #5
         Device is a Hard drive
         State                              : Online
         Supported                          : Yes
         Transfer Speed                     : SATA 3.0 Gb/s
         Reported Channel,Device            : 0,7
         Reported Location                  : Connector 1, Device 3
         Vendor                             : ATA
         Model                              : ST3750640NS
         Firmware                           : H
         Size                               : 715404 MB
         Write Cache                        : Enabled (write-back)
         FRU                                : None
         S.M.A.R.T.                         : No

 

[DonDon]

Original Equipment Manufacturer, as in Supermicro in your case.

Other than poking around the bios and looking for an option to enable it, I am out of ideas for ya.

Does Super icro have forums on their web site?

Don

 

[linger]

it doesn't seem as though they have any forums on their site, but thanks for the help anyways, i appreciate it.
James