Hey, my laptop takes FOREVER to start up now-a-days. even thou I scanned with norton and didnt come up with anything. ya i knoe norton sux, i use NOD32 for my desktop PC. but i dont wanna install it onto the laptop as of yet. I even did a system restore to the day when i got the notebook from dell. I am running out of ideas at this point and thinking of just doing a clean re-format and be done with it. any other ideas? does dell install those "hidden" partitions so i can just do a "restore to factory settings" type of thing?