Samsung T240 RMA Process?

[Potatocodone]

So I bought a used Samsung LCD monitor (T240HD to be exact) from a buddy.

It was made around March 2009 and my friend bought it around August 2010 which means the 3-year warranty is still intact.

Lately the monitor lighting has been flicking and I believe the CCFL bulb is going bad. I am curious if anyone has any experience with Samsung's warranty when it comes to their monitors?

Do I need to provide receipt? It will be hard since my friend is out of the country at the moment.

 

[Marduk77]

I have the same monitor you do and had to RMA it like a year ago. I just went on their website and logged an RMA ticket. I didn't have the orginal receipt. I had them send a refurbished one to the UPS store near my house. I took my old one there when it came in and swaped it out. UPS sent my old one back to Samsung. It was pretty quick and painless.

 

[undertaker2k11]

Believe they have changed the processs now: you have to ship it to Amkotron in CA to get it fixed first before they'll consider a replacement.