Samsung Syncmaster 17" 731B having issues

U

UltraDude

Weaksauce
Joined
Nov 21, 2007
Messages
79
The screen goes black after turning the monitor ON within 2 seconds.

However if I repeat ON/OFF for a good 5-10 times..the monitor will stay on and work as it should. That is until I turn the monitor off again.

Anyone have any idea what causes this or a fix?
 
Some monitors just die pretty quickly, while some last for ages. Do you still have a warranty on the Syncmaster? 1.5 years means you should still have a hlaf year.
 
My brother's now 18 month old Samsung 203B 20" LCD exhibited those symptoms for a couple of months then it just died completely recently. All it would do was quickly blink it's blue power LED. Samsung's have a three year warranty from the manufacturing date. I called them up and told them it had falied and what it was doing with the blinking LED and everything I had tried to troubleshoot it (hooking up another monitor to its PC that worked fine and hooking it up another PC where it still exhibited the same quickly blinking LED), and within ten minutes (including a brief hold time) I had a transaction number (their terminology for an RMA #).and didn't even have to have a receipt or anything. They even emailed me a link to print-out a UPS return label and said they would cover shipping to and from them. I was expecting to have to jump through more hoops like I have had to do with other companies. I am hoping the repairs they make last a while.
 
Biges said:
Whoa!
Customer service in the USA surely works pretty good :)
Click to expand...

As stated above, Samsung's warranty service is the best I have ever had to deal with. The repaired monitor arrived today, a little less than two weeks turn-around time. Apparently a part on the IP Board failed, so they replaced it and it is working again(only time will tell for how long though).
 
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