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My XPS M170 GPU died today. She was 6 months old. Services will be held at the Dell repair facility on 5/11/06. In lieu of flowers or monetary gifts, condolences will be accepted.
Is anyone aware of stock clocked GO 7800GTX's eating it while rendering just a mild OGL app? Or go7800's eating it in general? Just going along doing what I usually do, and bam- screen corruption. I knew I was screwed when I saw the corruption on the BIOS screen.
Read on if you're mildly interested in my evaluation of Dell tech support:
First, they could make the "special" phone number a little more accessible. Even when logged into my account, it was no where to be found. Had to google for it.
Second, the automated phone system suxors. Going from touch tone to voice recognition without notice. I found that if you play along, you spend a long time answering questions. Just keep saying some odd word over and over until the voice recognition software gives up. I think it may put you higher in the que if you sound stressed. I just kept shouting quesadilla over and over again until a real human answered.
I finally spoke with a very polite indian gentleman, but it took round about 2 hours on the phone for both of us to agree that the video card was borked. Weird stuff, booting into safe mode most of the letters would just be missing. In any dialog boxes that opened...some letters would be missing. It was like friggin wheel of forturne trying to figure out what the message said.
Dell is sending a prepaid box via DHL for me to put the laptop in (sans HD, Power chord, and battery) and he tells me that they'll replace the video card (DUH) and the LCD (Huh?) but it had terrible back light bleed anyway so maybe the next one will be better.
My real question is whether they'll replace the 7800GTX with a 7900GTX. I don't think they make the 7800GTX anymore (can't buy one on dell website). Looking at the specs, the 7900GS is not equal to a 7800GTX (4 fewer pixel shaders and 1 less vertex shader), so I'm going to hope for the best, and raise hell if they try to slip me the GS.
Is anyone aware of stock clocked GO 7800GTX's eating it while rendering just a mild OGL app? Or go7800's eating it in general? Just going along doing what I usually do, and bam- screen corruption. I knew I was screwed when I saw the corruption on the BIOS screen.
Read on if you're mildly interested in my evaluation of Dell tech support:
First, they could make the "special" phone number a little more accessible. Even when logged into my account, it was no where to be found. Had to google for it.
Second, the automated phone system suxors. Going from touch tone to voice recognition without notice. I found that if you play along, you spend a long time answering questions. Just keep saying some odd word over and over until the voice recognition software gives up. I think it may put you higher in the que if you sound stressed. I just kept shouting quesadilla over and over again until a real human answered.
I finally spoke with a very polite indian gentleman, but it took round about 2 hours on the phone for both of us to agree that the video card was borked. Weird stuff, booting into safe mode most of the letters would just be missing. In any dialog boxes that opened...some letters would be missing. It was like friggin wheel of forturne trying to figure out what the message said.
Dell is sending a prepaid box via DHL for me to put the laptop in (sans HD, Power chord, and battery) and he tells me that they'll replace the video card (DUH) and the LCD (Huh?) but it had terrible back light bleed anyway so maybe the next one will be better.
My real question is whether they'll replace the 7800GTX with a 7900GTX. I don't think they make the 7800GTX anymore (can't buy one on dell website). Looking at the specs, the 7900GS is not equal to a 7800GTX (4 fewer pixel shaders and 1 less vertex shader), so I'm going to hope for the best, and raise hell if they try to slip me the GS.
