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Recovering data from a dead RAID Chassis

M

Mutley Eugenius

n00b
Joined
Feb 26, 2013
Messages
5
I have an AVID (Medea) FCR2 5 drive RAID case with 1.8 TB of storage across the RAID. The chassis's firmware has become completely corrupted and it will not respond, but the drives are most likely OK.

Does anyone know what syile of RAID this drive uses? Can I take the drives out and put them into some other kind of chassis and recover the data?

Or can I access the drives one by one in another unit and retrieve the data that way?
 
Do you have a 2 or a 2X? How has the firmware been corrupted, did it fail during a flash or you just turned it on and it was dead?
 
It's an FCR2 5/XXXX with optical connection (ATTO).

I was given a hyperterminal flashable firmware upgrade by a tech support guy so it would work with Windows 7, and so I flashed it. Turns out the Tech Support guy who was helping me, for some reason, assumed I had an RTR30 and sent me the firmware for an RTR30, and I stupidly & blindly followed his advice and flashed it. This flashed in and returned about 1024 Hyperterminal error messages, and then ultimately the drive chassis will not talk anymore over the optical, and all you get from the hyperterminal are more error messages.

But I assume (hopefully) that the data on the drives is still there. I just need to have a guide as to how to get it back. Nothing has heppened with the drive since then, I just tried for a while to get it to talk again, but nothing, then I ultimately turned it off.
 
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I don't know anything about that RAID card, but I think your best bet is to convince the tech guy to let you RMA the RAID card. Have them send you a replacement in exchange.
 
Nobody stocks these RAIDs anymore. It's about 6 years old, manufacturer went out of business, nobody has an original firmware 'back-downgrade', and even if I had one of the '.MOT' files to flash, the drive doesn't show up for re-flashing in the installer's search scan. So it's uncommunicable,

I searched it's hyperterminal menus for a Factory Reset but nothing like that is visible.
 
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