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RADEON 9800 pro problem

A

ADRIAN

n00b
Joined
Apr 21, 2004
Messages
7
I just purchased a GigaByte Radeon 9800 128 pro and i have some problems with it,i mean it performs well,i get 17300 in 3dmark 2001 and good performance in games but the image is not clear,when i play games or just run benchmarks u get the impresion that the imagine is being cuted and it's not smouth al dow i have 40 fps and up and i sow that on my brothers pc too, he has a abit Geforce Ti 4200.

I haven't notice that on my old radeon 9600 pro and on my friends pc wich has the same card as mine,we purchased the video cards togheder.

Is that a problem?i think it has something to do with the memory the gpu does the 3d calculation but the textures are not rendered as fast as they should be i guess.

If so what should i tell the people from where i both it so that they will exchange it with a new one? since here were i am from(romania)u have to have a good reason so that electronics are changed.
 
Try enabling VSync, having it disabled can cause graphical tearing that might be seen that way. At least if I'm reading you correctly. :D
 
Yes i know my english is bad :)

Have done that then the imagine dosen't cut enymore but it still not smouth.

Is good to turn VSync on?don't u lose performance by doing that?

On my friend pc it runs smouth by default without turning VSync on.

I have oc the card 400/370 could that have damaged the card in some way?
 
VSync is generally only important if your FPS exceeds your monitor's current refresh rate. It keeps the FPS from exceeding the Hz, eliminating graphical tearing. I personally keep it on all the time, regardless. It does affect performance, varying amounts depending on the circumstances, but typically a very minor amount.

I doubt that overclocking your card would have damaged the card, I suppose it's possible but that OC amount is not huge. The RAM on stock cooling might not be able to handle 370 without artifacts but it should not break the card.

I need a definition of what "not smooth" means; if you can tell it in a single frame, then please post a screenshot link. If you mean in terms of fluidity...does it like pause now and then for a second, or lag now and then? Or do you mean the image quality itself is unsmooth? Also, run a 3DMark03 test if possible.
 
Strange i just started 3dmark 2001 as i posted,to test with VSync on,and in terms of fluidity the test were smouth with vsync on and with vsync off ?!?!?! that never happen begore what the hell,i think it must be someting with the card overheating or i don't know.

I will run 3dmark 2001 in loop and see what happens.

Update: it run smouth and i tested for some time,i can explain it,now it runs like my friends card,perfectly without a flow and without vsync on.

Could that be that is not properly supleyed?i have a 400w case,maybe the cables.

I will now try to play some games and see what happens.

Update 2:It still run perfectly.

Could i have damged the card in some way if i tauched the memory wile it was runing to see how hot they are?i put my hands on some metal before doing that.
 
400W should be plenty, although it doesn't hurt to give the card an isolated molex connector. A loose connector can cause instability but it shouldn't cause a lack of smoothness. An overheating card would most likely display artifacts or yield distortion/corruption of graphics.
 
No imagine coruption,it was not smouth,not in terms of imagine quality,it's like it's skeping frames.

Now it runs fine,i will try to play some more than i will reboot and see what happens.
 
I rebooted and the strange cuting or skeping(when vsync on) imagine is again?!?

Then it has something to do either with software or with power,what could it be?

Could i have damged the card in some way if i tauched the memory wile it was runing to see how hot they are?i put my hands on some metal before doing that.

Rebooted again and nathing,i even change the power cables but still it's not working properly,i can figure it out,what could it be?
 
You might have a defective card but we'll consider that as last resort. Touching the memory should be fine. It's true that static isn't a good thing, but I highly doubt it would happen and cause this problem. As for power being an issue, certainly possible, but 400W should be plenty...although if you have a generic PSU it could be overloaded on a rail.

I would suggest you try the card in your friend's PC and see how it works. As for software, formatting is always an option, but maybe redo the drivers. You have to uninstall in safe mode, then reinstall the 4.4s in regular mode. Also run 3DMark03 (not 3DMark01) as it presses a card hard and may give more obvious defects. I think someone had a problem similar to yours over at the nForcershq forum with his video card, also...I think he did solve it, too...
 
i'm having a simular problem except i get mad artifacts/corruption even on desktop sometimes. ATI said it could be power, but wer ruled that out with a backup PSU. I'm still trying to figure out what is causing it. card and CPU are stock for right now until i figure problems out.
 
If u find somethin pls send me a pm.

After turning on and of vsyng sems like doing the job,sometimes,but after it does it performs good until i reboot.
 
for me i'm doing tests on everything, so far not PSU for voltages and not memory.

just finished running memtest86 for 11hr 53min 131 passes, no errors so its not memory either. only leaves motherboard left?

not PSU, not memory, no likely video card (3 bad 9800 pro's? possible, but not likely at all)


i'm thinking of RMAing the PSU to Antec and the Motherboard to ABIT as it can only be one of those 2 things.
 
can you post the rest of your system specs.

also, make sure agp fast write is turned off.

the cutting or tearing of the image is deffinatly due to Vsync. It should not happen with Vsync enabled.

your problems do not sound like overheating. if it was overheating you would notice artifacting (image corruption). and if the card was not getting enough power you're system would most likely reboot.
 
not sure if you were talking to me or not, sounds like we are having close to the same problem so here's my info for anyone can help.

system specs:

CPU: Pentium 4 2.4c (stock until this problem is solved)
CPU FAN: Zalman 7000CU
MOTHERBOARD: ABIT 1C7
MEMORY: OCZ 3700 Gold Dual Channel 2x256 (2.5-3-3-7 at 2.8V)
VIDEO CARD: ATI 9800 Pro (stock until problem is solved)
HARD-DRIVE: Western Digital 80GB with 8MB Cache
PSU: Antec True550w
CD: Liteon 52x CDRW
FLOPPY: Panasonic
CASE: X-Dreamer with 6x37cfm Case Fans (2 front, 2 rear, 1 top and 1 side)
OS: Windows XP Home

Couldn't find any fast write in the 1C7 bios, but it was disabled in windows. AGP voltage was even tried at 1.65V (max for 1C7), AGP is set at 8x with 128MB (tried 256mb with ATI tech as well).

Also most of this testing, problem looking was done with both case panels off, so temps were definately not a prob, nor are the with 6 case fans.

can you elaborate more on Vsync, how I turn it off and what it does exactly. At this point i'm willing to try anything to find the problem. Once i know exactly what it is, i'll RMA that part to the manufacturer

i get image corruption even at bootup, even in the bios screen. start to play need for speed underground or 3Dmark03 testing and bam, artifacts right away and huge, can't even see a picture they are so bad.
 
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