Printer putting blank pages in between documents?

D

Deadpool9

[H]ard|Gawd
Joined
Mar 5, 2004
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My mom has a printer at work that puts a blank sheet of paper before and after every document she prints. She had me look at it, and I went as far as deleting out the printer and installing new drivers, but I didnt want to get in too deep with it as it isnt mine. :rolleyes:
The printer is a multifunction Canon MP730. She said it just started doing that all of a sudden, but I dont know what to do to it. We checked and made sure that no seperator page was selected or anything, but we just can not make the thing stop.
Anyone know how to fix this thing? Some sort of hard reset code for the printer or anything?
 
Sounds like the print server is interpreting page breaks as page break and a page feed.

Check the print server if they have one.
 
how old is it? did she do a windows up date lately? has it been cleaned recently? We have a few HP Color Laserjet 3500n's in our office and MS put out an update for them that defaulted the paper source from internal tray to manual input feed, man that was a pain in the ASS!!!

But what it sounds like is either the computer got updated, and needs a new driver, or needs to revert an update, or the printer might be feeding extra pages and the feeder thingys need to be cleaned.

How old is it? And how much use does it get?
 
printer really isnt that old, and i dont know about any updates. i updated her drivers while i was there, but it didnt affect anything.
 
Deadpool9 said:
printer really isnt that old, and i dont know about any updates. i updated her drivers while i was there, but it didnt affect anything.
Click to expand...

i assume she is running xp? go to add remove programs and either check or uncheck show updates and see when the last update for windows was installed, and then look up to see what it was, and if it has anything to do with a program printing or anything like that try uninstalling the windows update and see how it goes, becasue you can always just download the update again.
 
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