no video on startup

[Boozer]

hi, i just sent a friend of mine some old parts he baught off me. P4C800-E Deluxe mobo with Intel P4 3Ghz proc and a stock HSF. he installed all the parts and put in the parts he was going to use from his old computer, and i guess he gets no video on startup. he lives on kauai so i cant exactly help him hands on because im in california.. at the moment. im thinking its user error. but i just cant figure out what went wrong. all the parts worked before i sent them. the package wasnt damaged when it came in so it wasnt packaging. im thinking video card. i asked what kind of video card he has and he says he thinks PCI, i think its a 5600 or a 5700. i havent had him clear CMOS, i dont think tahts the problem. but its worth a try. but i just dont know, any help would be appreciated. thank you

 

[-zax-]

Have him start by clearing the CMOS as you were thinking... then if that doen't do anything for him.. have him try reseating the PCI video card into another PCI slot. If neither of those 2 things work, see if he has access to another video card to try out in the PC to make sure his has not died.

 

[Boozer]

hmm... okay thanks, ill give him a call today and have him do that. but if it dont work then he will have to try his old computer or a different one if he has one. thanks for your help