Newegg + UPS = dead drive

[aubsxc]

300G on a half pound drive is not tons of force.

300 g's acting on a 1/2 lb mass is about 150 lbs of force, nowhere near the "tons" of force some people are claiming HDD's can tolerate.

Newegg needs to get their act together about packing drives properly for shipment. I have received 2 DOA drives in the last 6 months from the egg and have had to pay for return shipping on both, in addition to having to wait for the replacement drives to arrive (which can be a matter of weeks). Bottom line, I don't buy HDD's at Newegg anymore.

 

[SJetski71]

As everyone mentioned OP, your hard drive lived quite a few months before petering out, it would be hard blaming it on packing/shipping at this point.

Why do people still whine about retailer packaging? .

The answer to that is pretty simple, as long as retailers pack the drives improperly, and drives arrive DOA, people will complain.

Post #32 has similar info, and as he quoted, drives packed in foam and bubble wrap are to be rma'd right away as per the manufacturer (sounds a little extreme but still).

 

[icehole]

As everyone mentioned OP, your hard drive lived quite a few months before petering out, it would be hard blaming it on packing/shipping at this point.

I know it wasn't subjected to any shock like being dropped while in my possession. If there is a shock sensor in the drive and Hitachi’s drive fitness test software gives a result of “0x73- excessive shock” then somewhere between the manufacturing process and my house it was dropped hard enough for that sensor to register.

I did return it in an old retail box I had with foam padding. Hope they don't mind the Maxtor logos.

 

[Appa]

Both of my 300GB Velociraptors came in retail boxes from newegg.

Both of my 1TB WD Caviar Blacks, however, came in anti-static bags with bubble wrap and clear tape.

All 4 drives function perfectly and have been since November.