Need help: BSOD

T

tylerhskate

Gawd
Joined
Feb 14, 2004
Messages
819
For some reason my friend's laptop gets the blue screen of death. He took it to best buy and all they could tell him is that it was not the hard drive because they replaced that. It wont boot to windows, and it doesnt pause long enough on the blue screen for me to catch the 0x00 code. I am experienced in computers, but I have always worked on Desktops, not laptops. Is there any way I can test his hardware without a hardware tester and spare hardware? Im thinking it is the onboard video or the whole motherboard itself. Best buy also said that it"may" be that the motherboard is bad. Any suggestions? I will get the model number of the laptop later tonight.
 
Have you tried using the Ultimate Boot CD and memtest86+ to narrow down potential problem areas?
 
I couldnt form an iso from the ultimateiso. I have an OEM version of XP. Alot of files were missing when I tried to create the image.
 
Have you tried using another ISO burner, like CDBurnerXP?

Did you also try downloading the programs from their original sites?
 
can you boot into safemode? if so, turn off auto-restart on blue screen and get that error code.
 
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