I've been on safe mode now for 2 weeks just because i could not make it run ( i keep getting bsod each time i install it). i've uninstalled it and deleted all the registry keys of the previous version (NAV2004) just as symantec's tech support adviced me to. I also went to symantec's online support and did everything, still keep getting bsod memory dump message. anybody have the same problem and found a solution?? thanks.