MX1000 laser not working?

[The King of Pants]

My new MX1000 is being a pain in the butt, the buttons all seem to work, i can open the right click menu and scroll on a browser window, but i cant move the curser because is looks like the laser isn't powering on, i searched the suport section on their web page, but there's nothing that addresses these symptoms. help, insight expirences appreciated.

I have the mouse pluged into a ps2 port as recomended, and like i said it picks up clicks so i'm thinking interfearence isn't the problem, grrr just want to use this thing.