Keyboard stops working when windows starts.

J

JerryTheStampede

Weaksauce
Joined
Jun 7, 2007
Messages
64
Hey guys I have a problem with my keyboard. When I turn on my computer and I see the Windows logo with the moving bar below it my mouse and keyboard turn off for a few seconds and my speakers make a small noise. After those few seconds my mouse returns to normal and everything functions fine except for my keyboard. Keyboard never turns back on.Keyboard has power and has worked until the windows loading screen. (works in bios). Its USB but I cannot get the computer to see any type of keyboard past the windows loading screen. (ps2 or usb) Oh yeah windows safe mode isn't safe from this problem either.

Occasionally windows plugnplay will detect something but it never gets past detecting a new piece of hardware. I've tried connecting keyboards after windows starts. I've tried reinstalling the APCI(?) dll. I've tried newer drivers.I've gotten my computer to work by system restoring. However the problem will return after I restart or turn off my computer.

I think it could be the latest Java update. Whenever I system restore to a point where the keyboard works it says it has not been installed and needs to be updated. I want to do more tests but midterms and needing this computer for studying doesn't allow me.

I installed the latest java runtime environment from the website instead of accepting the questionable update icon near the start menu and I restarted once without problems then windows update restarted my computer and my keyboard didn't work again. It might be the update that windows is providing. I turned off auto updates for now.

Relevant computer info is I'm running Windows XP 32bit Service pack 3, EVGA 680i mobo bios 28(current is 31). I've looked online and many people have gotten this problem but I could never find any answers.

Please help me. I hope this is the right forum.
 
The "easy" answer would be to borrow a PS/2 keyboard and mouse for the time being, but I can't tell you whether the problem is with the Java update or within the motherboard's BIOS.

Did you enable the use of USB devices (mainly, the keyboard and mouse) within the BIOS settings? If not -- do you have that option within your BIOS settings?

I doubt that the Windows updates are the main thing that are causing it, but I don't know (right now) what else would.
 
First posts states that PS/2 doesn't work either. USB is enabled in bios settings. The computer hates keyboards once it passes the windows logo screen. Numlock, capslock, and scroll lock all work prior to that point. After the loading screen only logitech's F-lock works which just tells us that the keyboard is still receiving power. You could turn on F-lock if you wire a battery to the correct usb leads.

The keyboard I've tried are

Logitech Elite USB
Logitech Standard 104 PS/2

Both exhibit the same exact problems.
 
Alright I fixed it... I knew it was a registry problem but I am pretty rusty at the whole registry thing.

I was planning on following these directions
http://support.microsoft.com/kb/307545

But I decided that I wanted to try something faster/easier first so I downloaded a free registry "fixer upper". I know you shouldn't rely on these but I was desperate and it worked. I used Glary Registry Repair which is available from download.com.

I'm hoping people who get this problem find this post and it helps them. I can't believe windows doesn't have a failsafe or its own fixer program for small registry errors such as mine.
 
sounds good and yes i hate the registry errors also I clear em with ccleaner, but back up the registery just in case.
 
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