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I am using InstallShield 11
The code I produce is acting very strangely and I need some suggestions on why
it is behaving the way it is and what can be done to fix this problem
The single executable installation code that is produced always says it is
doing an "upgrade" even if the previous version has been removed or renamed
or deleted.
Another problem is that the uninstall does not remove the program files from
the hard drive.
Also, the behavior of the installation itself is unpredictable. Usually what
happens is that the installation creates the directory structure where the
program is supposed to be put. But these directories remain empty.
Finally, and this is the most telling as to what might be going on, if I
give the executable to someone with a fresh/untouched computer, the installation
works perfectly.
So there must be some residual registry settings on my computer that needs
to be removed or changed.
Any suggestions?
The code I produce is acting very strangely and I need some suggestions on why
it is behaving the way it is and what can be done to fix this problem
The single executable installation code that is produced always says it is
doing an "upgrade" even if the previous version has been removed or renamed
or deleted.
Another problem is that the uninstall does not remove the program files from
the hard drive.
Also, the behavior of the installation itself is unpredictable. Usually what
happens is that the installation creates the directory structure where the
program is supposed to be put. But these directories remain empty.
Finally, and this is the most telling as to what might be going on, if I
give the executable to someone with a fresh/untouched computer, the installation
works perfectly.
So there must be some residual registry settings on my computer that needs
to be removed or changed.
Any suggestions?