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iGPU Offset Voltage

Z

zt3

n00b
Joined
Aug 3, 2012
Messages
36
Hello guys, i need your help. Here's the thing:

I've my Share Memory - in the bios North Bridge Configuration section - set to 1024MB (max) since i don't have a dedicated gpu, only the integrated one. I think this shouldn't be a problem.

The problem is, in the OC section i have the "IGPU Offset Voltage" set to +100mV. If i don't set it to +100mV (and let it stay at Auto) my computer "crashes" all the time, i'm surfing the web and it just hangs or if i start a game it hangs and i've to power it off in the button everytime. I don't know why this happens since it should work with no problems without the need to set it +100mV. Any ideas?
 
what are the clock of the iGPU?. set as default and you shouldn't have problems.. the extra required voltage may be due a high iGPU core...
 
What you mean by high iGPU core Araxie? How can i check the clock of it?

If i set it to default settings that's when i get the problems, which is strange, i need to have it on +100mV or it just hangs all the time. My bios is updated to the last one, idk why this is happening :\

EDIT: Oh, you meant the MHz? Its all on Auto.
 
Lets start with this.

What changes have you made in the BIOS? Are you over-clocking ANYTHING in your system?
 
Nothing W.Feather, except that Share Memory thing, but i guess that isn't even considered as overclocking. Its all on Auto.
 
Set everything back to defaults. Is the issue persistent (This will let us know if its a setting, or a hardware issue).
 
Did it but the problem persists, clicked on Set UEFI Defaults and saved. Don't know why it happens this way and don't if i turn the iGPU Offset Voltage on +100mV.

The temperatures are ok, all works fine until the image completely stops and i can't do anything except power it off in the button.
 
Meeho, as i said above i already got the latest version. Anyway few hours ago i checked the mobo website and saw that it had a "Beta Zone" with a beta version on it, downloaded it and flashed it but still persisted so now i rolled it back to the stable one that i had before.
 
Sorry, missed it. Run GPU-Z with txt log saving and watch the clocks and voltages with both Auto and +100 to see what is going on.
 
So this exists with all BIOS ? If so it sounds like faulty hardware .
 
Meeho, here are the two files. The +100mV doesn't crash while the other one was while it crashed, it's a larger file as it took some time to reproduce.

W.Feather, bios doesn't change anything in this case as i already got 3 different versions installed and in all 3 the problem persists. I thought that the problem was also with the bios, but apparently it isn't.
 
Try running a single stick of memory at a time. I'd almost hazard to guess youve got a bad stick of memory (Which the iGPU calls on). Or run MemTest on your machine
 
zt3 said:
Meeho, here are the two files. The +100mV doesn't crash while the other one was while it crashed, it's a larger file as it took some time to reproduce.
Click to expand...

That is all that GPU-Z was recording? Unfortunately, the voltage isn't detected, that would give some clues.

It may be that the BIOS is poorly coded for that particular iGPU and doesn't apply voltages correctly, though it isn't common @ stock settings. Leaving it @ +100 mV won't hurt and you could leave it at that. What CPU+MBO combo is it exactly?
 
W. Feather, did the memtest with this software and also this one. 2 passes with the first = 0 errors (~ 2 hours) ; 4 passes with the second one = 0 errors (~ 2 hours). Guess the memories are just fine.

Meeho, yes, that was all. There's no way of making it to display the voltage?

Speaking of it, that was a question i had. So there's no major problem in keeping it on +100mV? that won't damage anything? Although, even with the +100mV it hangs BUT nothing compared with that option set to Auto. While at Auto it crashes constantly, with +100mV on it i can have my pc good for few months and a crash may come out as it already happened. But in this case it's sporadically and i can use the pc.

This is my setup.
 
For voltage, see if HWMonitor or Aida can read it. +100mW shouldn't be a problem if temperatures are normal.

But you still have freezes, so something else is the problem. Try running Prime95 blend for at least 12 hours and report back.

When you say freeze, do you get a BSOD or the picture just freezes?
 
Here's a pic of HWMonitor. Not sure if it shows the igpu voltage?!

Yep, there's a problem with something, it should just work fine without any problem with the standards settings.

About your question, it just freezes, can't move mouse, windows + tab doesn't work, it just locks up. No BSOD's.

I've tested that program yesterday although it didn't ran for that long, only for an hour or so with no problems. Gonna give it another shoot.

EDIT: These settings are correct?

The timings shows as 9-9-9-24 but down there it shows 11 11 11 28. Is it like that? Noob question.
 
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that mean, the ram are rated for 9-9-9-24 and are running at 11-11-11-28, you can manually change it to 9-9-9-24 i really do not like asrock boards, they always have a issue my cousin passed for 3 different asrock boards all had a special problems....
 
i've asked that because i saw this thread (hope there's no problem on linking that site here) so i went to my bios and took a look at that.

So, i should change those 11's to 9's and the 28 to 24? My memory CAS Latency are 9-9-9-24.
 
yes change those 11's for 9's and you will be fine as you should be..
 
zt3 said:
Here's a pic of HWMonitor. Not sure if it shows the igpu voltage?!

Yep, there's a problem with something, it should just work fine without any problem with the standards settings.

About your question, it just freezes, can't move mouse, windows + tab doesn't work, it just locks up. No BSOD's.

I've tested that program yesterday although it didn't ran for that long, only for an hour or so with no problems. Gonna give it another shoot.

EDIT: These settings are correct?

The timings shows as 9-9-9-24 but down there it shows 11 11 11 28. Is it like that? Noob question.
Click to expand...

Have you activated the XMP profile in the BIOS? You should change the timings to your memory's specs, but current ones would improve stability if anything. See if you can run Prime95 blend longer.

Do you have the latest Intel video and chipset drivers installed?
 
Well, i've changed the timings in the mobo but that didn't helped, the problem persists.

Meeho, yes i did but its all the same. Prime95 did fine with the tests and i've the latest intel driver.

I really don't understand what is going on here :\
 
The easiest thing to do would be running a live Linux DVD for a while to eliminate a hardware problem. Then start by changing the PSU, followed by MBO if possible.

Also, check SMART status and try changing SATA cables.
 
Well, that's the problem. I'm starting to think that maybe it's a mb or psu problem but afaik i've a good one (XFX PRO 550W CORE EDITION) that fits my config with enough power. In the other end the problem seems to reside on the iGPU, and that's CPU side. I'm really confused about all of this.

Sad thing that i've no extra psu to test, same for a motherboard.
However, and i forgot to say it yesterday when i went to test the rams and booted from the usb, the first time i selected it, then it loaded the content of the pen and freezed in the menu... so this is a hardware problem for sure, even booting a little software that happened.
 
Unfortunately, there is little you can do without component swapping.

Try with just one stick of RAM, and then the other, in one of the currently free slots.
 
can i switch the ram to any slot available? i've mine like: ram - slot empty - ram - slot empty

they can't be together like: ram - ram - slot empty - slot empty or vice versa?
 
you can do it that way but you will be losing the RAM double channel so.. so less RAM performance in general and really hurt badly the performance of the iGPU
 
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so they need to be in "cross mode" always? like

ram - free- ram -free
or
free - ram - free - ram

and never 2 sticks in a row?
 
exactly, for dual channel RAM yes... they are generally named A1- A2- B1- B2. so for 2 ram sticks you should be A1-B1 or A2-B2 always crossed..
 
When using only 2 sticks of ram I always go with the modules in slots 2 and 4( or as you put it free-ram-free-ram). I have had boards not post unless configured this way (admittedly though not specifically on your motherboard). Try slots 2 and 4.
 
Alright, thanks for the tips! I'll try running just one of them tomorrow (as it's getting late here) and then maybe switching the sides and see how it goes.
 
Well, did that and still the same. It's not memory problem for sure
 
im almost sure it have to be with the asrock board.. as i said before here and in many other thread i know just too much people with problems with those Asrock motherboards.. you have two options RMA the Chip and try again (its very very rare to see a processor damaged but it could happen) or return the board and change it for another brand.
 
Looks like it. But first try to borrow a PSU to rule that out.
 
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