How do you price your computer services?

[ChingChang]

Heya, I know a lot of you guys sell/repair computers for fun or just to make a little extra cash on top of your job. I recently started a small computer business because I love doing it and no one's really hiring around where I live. Not enough money to afford a car makes it even harder to get a real job

But anyway, I am clueless as to what I should charge my customers. Should I be charging one hourly price for everything? if so what about that customer with the slow ass spyware machine running on Windows 95 that takes hours to complete a virus scan? I dunno.. I just feel kinda guilty for charging someone while I am just waiting for a program to finish running.

Here's my craptastic site
http://www.actechnj.com/prices.htm
Descriptions of what I do are found on the services page
I'm guessing the prices I set are ok, but I'm not even sure if I overcharge/undercharge on anything. I'd greatly appreciate any suggestions. Thanks in advance.

 

[MadJuggla9]

Heya, I know a lot of you guys sell/repair computers for fun or just to make a little extra cash on top of your job. I recently started a small computer business because I love doing it and no one's really hiring around where I live. Not enough money to afford a car makes it even harder to get a real job

But anyway, I am clueless as to what I should charge my customers. Should I be charging one hourly price for everything? if so what about that customer with the slow ass spyware machine running on Windows 95 that takes hours to complete a virus scan? I dunno.. I just feel kinda guilty for charging someone while I am just waiting for a program to finish running.

Here's my craptastic site
http://www.actechnj.com/prices.htm
Descriptions of what I do are found on the services page
I'm guessing the prices I set are ok, but I'm not even sure if I overcharge/undercharge on anything. I'd greatly appreciate any suggestions. Thanks in advance.

i work at a comp store and when im not doign webmastering i do tech support and comp repair. we charge 35 dollars an hour supposedly. usually we fix anything for 35+tax. if we have to format or reload an operating system, replace a motherboard, or install a lot of peripheral devices, we charge 1.5 hrs labor *52.50+tax*

i usually charge 25 cash for home fixing b/c i dont have to worry about company policy and i can be more straight forward with people and get right to doing what i think is best w/o wasting time trying to find hotfixes or fixes that take more time to fix that its worth money-wise like some of the deep spyware or windows error probs

 

[eL c0L0mb1aNo]

I would say charge a fixed price for up to a certain amount of hours because charging 35 an hour is pretty steep. Either that, or you could charge less, somewhere along the lines of 20-25 an hour, depending on your experience and how well people may know you. (References, etc.) My friends and I are planning on setting up a comp repair business this summer, it's been delayed for a year or two now but once I get back from my trip to spain, we're going to finally do it. Let me tell you though, the prices are always the hardest part. We have never been able to really sit down and spit out prices without one or the other bitching and moaning about this or that.