I have someone that just purchased a brand new Dell Inspiron 14Z Ultrabook and setup the logon with her local ISP email account for the Windows 8 logon. Now she has forgotten what password she put into it. We have tried every password she has since the creation of time and nothing works. There is nothing on this pc...it is still brand new...i.e. she hasn't install anything yet. So, as usual Windows 8 is a pain in the butt. You can't do anything unless you can first get into Windows.
Is there anyway to just do the re-installation from the factory recovery partition? When the pc boots up I can get the F12 Boot Menu option, but I can't do anything from there other than go into the bios or change the UEFI settings. Here is the full list you get with F12:
UEFI Options:
Windows Boot Manager
UEFI OS
UEFI: Network Card
UEFI: Network Card
OTHER OPTIONS:
Diagnostics
Enter Setup
Change Boot Mode Settings
Help appreciated!
Is there anyway to just do the re-installation from the factory recovery partition? When the pc boots up I can get the F12 Boot Menu option, but I can't do anything from there other than go into the bios or change the UEFI settings. Here is the full list you get with F12:
UEFI Options:
Windows Boot Manager
UEFI OS
UEFI: Network Card
UEFI: Network Card
OTHER OPTIONS:
Diagnostics
Enter Setup
Change Boot Mode Settings
Help appreciated!
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