Just installed my new Razer Copperhead, but I'm experiencing some configuration issues. I've installed the newest driver set for the Copperhead.
The configuration software has no impact on the functionality of the mouse. In fact, when the configuration software loads, it says that there is no USB mouse detected. The mouse seems to work fine in Windows and also in games. The problem is that I can't configure it using the Razer software. However, the default windows mouse software does work.
Is it confused on which software to use? Can I uninstall the windows software somehow even though I don't see it in Add/Remove Programs. Could there be a conflict with my Microsoft Mouse/Keyboard combo? I've tried everything, unplugging, rebooting, firmware update (which always fails), tried it with the other keyboard and mouse unplugged.
I'm stumped. Thanks in advance.
The configuration software has no impact on the functionality of the mouse. In fact, when the configuration software loads, it says that there is no USB mouse detected. The mouse seems to work fine in Windows and also in games. The problem is that I can't configure it using the Razer software. However, the default windows mouse software does work.
Is it confused on which software to use? Can I uninstall the windows software somehow even though I don't see it in Add/Remove Programs. Could there be a conflict with my Microsoft Mouse/Keyboard combo? I've tried everything, unplugging, rebooting, firmware update (which always fails), tried it with the other keyboard and mouse unplugged.
I'm stumped. Thanks in advance.