Help with Laptop Hanging

R

Ride2kmax

Limp Gawd
Joined
Jan 26, 2008
Messages
341
Hi Everyone

I need help with a friends laptop it freezes right after you select the user it just never gets in to the desktop. Some times you get to see the background picture but nothing more.
At first at tought that it was spyware/adware just cloging the start up but i'm able to log in in safe mode and disable all the program that start with windows. But doesnt help.

I need suggestion if anybody can help please do so.
I will appreciated greatly.
Laptop is HP VE2000 with Xp HE.

Thanks
 
This sounds familiar to me, can you ctrl+alt+delete into task manager?
If so, pick out explorer.exe under the processes tab and kill it. After that, flip back to applications and click New Task, then type explorer.exe and hit enter. Let me know if that allows Windows to finish starting normally. (This sounds eerily familar to my most recent battle with a virus.)
 
It wont respond. If I ctrl+alt+delete .
Only in save mode the computer works great.
 
I should point out here that unless you've recently made some hardware configuration changes that your problems seem to be purely software related, considering that while if safe mode the computer functions normally.

In which case, I would assume that this thread is out of place in Gen[H]ard.

Personally, I take a very heavy-handed approach to issues like this. I perform a data backup, format the drive, and perform a clean install. All in all, I think it quite often takes less time then trying to discover the cause of the issue and then repair it, and it certainly requires less headache. (No wondering about what to try next?) Good luck to you though.
 
TheChaoticFlame said:
I should point out here that unless you've recently made some hardware configuration changes that your problems seem to be purely software related, considering that while if safe mode the computer functions normally.

In which case, I would assume that this thread is out of place in Gen[H]ard.

Personally, I take a very heavy-handed approach to issues like this. I perform a data backup, format the drive, and perform a clean install. All in all, I think it quite often takes less time then trying to discover the cause of the issue and then repair it, and it certainly requires less headache. (No wondering about what to try next?) Good luck to you though.
Click to expand...

I wanted to leave this option as last resort before i tried other things.

Thanks anyway
 
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