[Help]2407WFP Freezing...

L

laruku2099

n00b
Joined
Jun 23, 2008
Messages
18
I bought this monitor from ebay ... he said that it is a factory refurbished and HC... but when I checked the label behind, it says Revision A02 ... however, when i tried on my ps3, it can do the 1:1, the color looks great... but suddenly it freezes (black screen, all buttons are green and do nothing when i pushed it), then i have to unplug the power cord and plug it again...

it first happened when I connected to my laptop using vga... then it happened again when I try the remote play to psp... but it is random... do you know what is the problem? is the heat also can cause that problem?
 
thats probably why it was on ebay. Try to RMA it to Dell.
 
The seller said that this monitor is still under Dell's warranty. So is it still possible for asking for return/exchange? Do I need proof or something?
 
You might need the original invoice.

Ask him to send it to you
 
I asked him for the warranty transfer, but he say he cant, because he purchased the monitor with the cpu. But he said that he can tell Dell to send the replacement to me. but he need my credit card number. I cant give to him, so I asking him for full refund. man the shipment is expensive... should i ask him for shipment also... I am so mad bout this situation :mad:
 
he is a power seller from ebay, and I already talk to him in resolution center. I hope I can get full refund...
 
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