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Hard drive woes

F

Frankie

2[H]4U
Joined
Aug 2, 2009
Messages
2,086
I've got an old (1 TB Seagate Barracuda 7200.11 if it matters) drive that I want to make sure there's nothing on it that I haven't already gotten off it.

When I try and access it, it says: E:\ is not accessible. Access is denied.
It doesn't show the size and how much is free like my other drives, just says NTFS under it.
This is with Windows 7.
If I try and do something like check it for errors, it tells me it's not accessible by Windows.
But if I scan it for viruses using MSE, it works and I can see all the folders and whatnot in the "item" list while it's doing it. (no viruses found, scanning it again right now).

The only other kicker is that the plastic supporting the contacts on the power connection snapped off a long time ago. But it doesn't seem like an issue, the contacts are all still there and sticking out and seem to be making enough contact that it's not a problem.

Googling gave me a couple things to try, most farting around with permissions in security. Didn't work.

Any ideas?
 
You need to use the seagate tools diag program you can download from their website. That can erase the entire drive and check it. It works from windows.. get seatools for windows and try it. V1.2.0.8 was released a couple of years ago they might have a new version.
 
Folks, the drive is clearly mounted already according to what he explained in his post. His Virus Scan software is clearly accessing and successfully scanning the filesystem, so we know the data is there and intact. His problem appears to be a permission issue of some kind. I am wondering if wherever he used the drive previously he had maybe claimed ownership of the drive from that user account on the other computer and/or some how locked the drive from access by other NT user accounts.

Two things I can think of trying OP.
1) Disconnect from the internet entirely, temporarily disable UAC and your virus software. Plug in the drive and see if you can access the data from an administrative account on the computer you are using. If success, just copy the contents of the drive somewhere else. Whether this works or not, when finished don't forget to re-enable the virus scanner and the UAC on your system before connecting to the internet again.

2) Download and install UBCD4win. Get a Window XP (yes XP) installation CD (you can download an ISO and burn a copy if you don't have one, but I wouldn't know where to send you to get a legit copy off the top of my head). Run UBCD4Win and build out your Ultimate Boot CD and burn the ISO it creates to a CD(which I believe you can also put on a bootable flash drive if you prefer that). Reboot your computer using the UBCD4Win to boot from (I suspect since your computer is running Win7, that your computer hardware operates on the BIOS platform rather than UEFI, but if that is not the case temporarily go into the computer's settings screen and disable UEFI for legacy BIOS which you can re-enable after we have dealt with the file transfer). Boot the UBCD4Win CD / flash drive and you should be able to open a file system browser included with that program. Generally speaking I have found that UBCD4Win as an OS ignores file permissions, so if the issue is file permission related, UBCD4Win will let you view the files on your drive and copy them anywhere you want. If you do need to copy some of the files off, I would strongly recommend you copy them to a FAT32 filesystem drive (maybe a flash drive that is formatted to FAT32 if you have one handy). This will wipe out whatever file permission issue occurred that prevented you from accessing the old drive in the first place (when I used this method to recover inaccessible files and backup a drive, I originally pushed the files to a different NTFS drive using the UBCD4Win OS. Later I had to reformat the NTFS drive because I was unable to delete the files I had copied there from the locked-out drive. Anyway, after you finish viewing / copying files from your old drive, be sure to put everything back the way it was in your UEFI/BIOS (assuming you made any changes) and boot back to Windows 7. Mount your FAT32 flash drive and you will find all the data you copied over is now accessible to you again.
 
CVNet1 said:
Two things I can think of trying OP.
1) Disconnect from the internet entirely, temporarily disable UAC and your virus software. Plug in the drive and see if you can access the data from an administrative account on the computer you are using. If success, just copy the contents of the drive somewhere else. Whether this works or not, when finished don't forget to re-enable the virus scanner and the UAC on your system before connecting to the internet again.
Click to expand...

That did it! Thanks a million. I had noticed I was missing 1.5 years worth of old pictures on my current system and knew they were somewhere, and it turned out to be this drive. I thought I had them backed up but this was the sixth drive I'd checked out of seven possibilities, so it wasn't looking good.
 
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