Friends computer randomly restarting! Need Help!

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VoodooChi|d

[H]ard|Gawd
Joined
May 3, 2005
Messages
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So I helped my friend build his computer this summer but we go to different colleges so he is 100 miles away and I have been trying to help him fix it without being able to see it in person... I was pretty sure it was the memory at first but he has replaced it, formatted and reinstalled windows and it's still restarting randomly...

These are his words...
when my computer is sitting either in little or no use it flashes to a blue screen where it looks like an error is popping up for only about 1/4 of a second and then it restarts
it usually happens when ithe computer is sitting idle

specs:
dfi lanparty nf4 ultra-d
amd 64 X2 4400
geforce 7900 GT


If you could help I would really apreciate it... I feel responsible since I basically built it and he is close to calling the geek squad which I wouldn't want a friend to do...
 
there's a feature in windows that stops the computer from immediately restarting after a blue screen, find that and turn it off. then you can see where the error is and fix it
 
right click My Computer - Properties - Advanced - Startup and Recovery - Uncheck "Automatically Restart"

With that done, you'll be able to capture and research the blue screen stop code.


I'd still have him run memtest for 24 hours before completely eliminating the memory.

Also, have him run a monitor program like MotherBoard Monitor (if you can find it and assuming it works with his model MoBo) to check his voltages while he is using his system.
 
Antec

I told him to do the thing with turning off the auto restart... He left it on over night so it should have crashed sometime...
 
I going to assume that nothing including the graphics card is OD'ed? If so turn everything back to stock clocks first of all.

Is this a fresh install of Windows? Has it done this ever since you built the PC or just started happening recently?

Have your friend run memtest for several hours and make sure there are no memory errors.
http://www.memtest.org/

If the memory is fine have him get a multimeter and have him check his PSU voltages.
 
It's an Antec Smart Power 500w PSU

Graphics card is not OC'd

Fresh install of Windows

Blue sceen message...

DRIVER_IRQL_NOT_LESS_OR_EQUAL
STOP: 0x000000D1 (0x00000000, 0x00000002, 0x00000000, 0xF83D3C49)
NDIS.sys - Address F83D3C39 base at F83B1000, Datestamp 41107EC3
 
0x000000D1: DRIVER_IRQL_NOT_LESS_OR_EQUAL
The system attempted to access pageable memory using a kernel process IRQL that was too high. The most typical cause is a bad device driver (one that uses improper addresses). It can also be caused by caused by faulty or mismatched RAM, or a damaged pagefile.
Click to expand...
Since it mentions NDIS.sys, I'm pretty sure its the NIC driver. Uninstall it, reboot, then reinstall it with the proper driver (get the latest off the mobo manuf. website or the nic manuf. website instead of using the default intel one).
 
Ran memtest for 11 hours... no errors...

I'm having him basically re-install all drivers...
 
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