Frequent IE error when clicking on MS support links.

[Mister Natural]

IE6 NOT 7

I do a lot of computer troubleshooting by searching for answers on the internet. This frequently results in me coming across MS support article links on web sites.
For a month or more now if I click on a link to a MS support article I usually get a page displaying "Sorry, the page you requested is not available."

However if I try several times or even manually edit and enter the URL it will come up correctly.

Anyone else coming across this? Just wanted to see if it's my pc or something others are experiencing.

 

[Xilikon]

Indeed, I got thru many errors like you when searching for answers as part of my IT job. I think MS is reorganizing the pages and the links got broken somehow.

 

[Mister Natural]

That's what I thought at first also, but I've started looking closer at the link before clicking and the link appears to be correct.

Try clicking this:

http://support.microsoft.com/default.aspx?scid=kb;en-us;894391

I usually wind up getting this:

http://support.microsoft.com/error.aspx?aspxerrorpath=/default.aspx

If I try a few times it might finally work. It always works if I edit the link to this:

http://support.microsoft.com/kb/894391

 

[pigster]

Anyone else coming across this? Just wanted to see if it's my pc or something others are experiencing.

Been seeing that for a few weeks now - first time I get a page not found, second click works like a charm

BTW, this is with IE7