Firmware update available from Seagate now!

My hard drive is ST31000340AS w/ firmware SD15. I'm on the fence if I should update the firmware now or wait until the dust settles.
 
Does anyone know if the FW upgrade can be done to the HDD if it's connected via a USB adapter? Or must it be connected via internal SATA? TIA.
 
beowulf7 said:
Does anyone know if the FW upgrade can be done to the HDD if it's connected via a USB adapter? Or must it be connected via internal SATA? TIA.
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I have not head of anyone who was able to update via USB, maybe you could hook via eSATA, maybe easier for you then opening the case....
 
Has anyone actually noticed a difference going from SD1A to SD1B?

My SD1A drives have been performing optimally so I kind of want to leave them alone. I did hear about SD1A bricking drives, but it was at the point of flashing that it occured I thought?
 
No free data recovery, just returning drives as any other warranty issue. They don't seem to be treating this firmware issue any differently. :(
 
After 40minutes on hold, I got through to someone, they told me that my drive qualifies for the data recovery, basically they will remove the board, force a new firmware on, and if it works, you get the drive back, if not you can pay for other data recovery methods, or you can get a replacement drive for free.
 
fluke420 said:
Stupid, I know. Download it here: http://www2.uwants.com/viewthread.php?tid=7524956&extra=page=1

It successfully flashed my SN04 to SN06.
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updated 2 es.2 from SN05 to SN06 with this link. had to break raid array and rebuild just to be safe. hopefully no further fuxing is required!

also appears seagate is not responding to emails for es.2 updates but will some time in the future do a mass mailing. if it wasn't for this link i prob. would have switched to re3 and returned the seagates.

The forum admin at seagate said their e-mail server crashed so who knows what the hell they're up to.
 
gjvrieze said:
I have not head of anyone who was able to update via USB, maybe you could hook via eSATA, maybe easier for you then opening the case....
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Thanks, I'll just do it the standard internal SATA way. Now that a newer firmware is supposedly out, I guess I'll use that instead and discard the CD I burned w/ SD1A on it.

Edit: I didn't see any references to firmware SD1B from the Seagate link the thread starter provided. Maybe Seagate hasn't update its links yet on that page. :confused:
 
Updated my 7200.11 640GB ST3640323AS FW SD13 to FW SD1A and all is well, FYI. I occasionally (rarely) had 30sec system halts that would report parity error in XP system/events.
 
updated 1.5tb SD17 -> SD1B

no problems so far, hopefully this will fix the random screen freezes I have been having

thanks so much for the link to the iso, I was too dumb to figure out how to burn it correctly when the rar just gave a .bat file
 
Updated my 2 1TB SD15 -> SD1A and a 640GB SD35 -> SD1B... so far so good.
 
i updated 2 1TB ST31000340AS drives, one was brand new that i hadn't installed yet so i flashed it first backed up my second drive to it and then flashed the second, all with out issue. firmware SD15 to SD1A
 
Mac[X-D];1033640577 said:
i updated 2 1TB ST31000340AS drives, one was brand new that i hadn't installed yet so i flashed it first backed up my second drive to it and then flashed the second, all with out issue. firmware SD15 to SD1A
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I also have the same HDD w/ SD15. I guess SD1B isn't available for our HDDs (yet?). :confused:
 
Devil24 said:
For that model, SD1A is the newest one. They just re-released it a couple of days ago.
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I see, it looks like I got the new SD1A, then. I ran "comp" via Windows Command Prompt between the ISO I d/l'ed on 1/23 and the one I just d/l'ed today. The files are the same. :cool:
 
Updated 6 ST31500341AS drives with SD1A to SD1B one at a time and right back in a ReadyNAS Pro without missing a beat.
 
I successfully upgraded my '340AS's firmware (FW) from SD15 to SD1A, after I put that HDD in my computer (SATA) as the only HDD (I disabled the other HDDs). The procedure was straightforward, but what was a little odd is that it asked me via a DOS menu what hard drive I have (3 choices). Mine was "B" for the 340AS, but once I press "B", it never asked me to confirm or even hit enter. It just proceeded w/ the upgrade right away.

What if I accidentally pressed the wrong letter? Would it have put the wrong FW on the HDD? :eek: Anyway, after it was done, it prompted me to press a key to shut down the PC. Then I cold booted up, installed Windows, then confirmed w/ Drive Detect that it's now at SD1A. Let's hope this FW fixes the problem for good! :cool:

Note that Seagate recently changed the Web page for this FW where you can't just d/l any FW anymore. You have to enter your serial #. I guess too many people were d/l'ing the wrong FW?
 
I just dropped off my drive @ i365(seagate data recovery company) they said 1-2 days turn around time to get my drive back with all my data! so we'll see.
 
beowulf7 said:
Wow, that would be fast! Good luck.
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Well I dropped the drive off in person and talked to the lab tech, the guy on the phone said its 3-5 days before they even respond to me with the status of the drive! and 2-4 week total turn around time is listed on their site for the free economy class Data Recovery you get with this issue

I hope the lab tech is right and I think he is, basically they're going to force flash a new firmware to the rom chip(this is what I is thinking) which takes a lot less time then removing platters and backing up data
 
that was quick
I got a call from i365 already, they have evaluated my drive and determined that it is infact a firmware issue and they will go ahead with the flash, they will also backup my data in an image for 30 days and verify the integrity of the data and total time should be within 1 week.
 
Digital Viper-X- said:
that was quick
I got a call from i365 already, they have evaluated my drive and determined that it is infact a firmware issue and they will go ahead with the flash, they will also backup my data in an image for 30 days and verify the integrity of the data and total time should be within 1 week.
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Not bad at all! Kudos to Seagate on the quick turnaround time. I guess they had to do it b/c their reputation took a huge dive w/ all the problems people have been having w/ the 7200.11. I was shocked at the number of 1-star reviews and ratings these HDDs got on Newegg. Hopefully, people won't keep dissing it if the new FW does in fact fix the brick bug.
 
beowulf7 said:
Not bad at all! Kudos to Seagate on the quick turnaround time. I guess they had to do it b/c their reputation took a huge dive w/ all the problems people have been having w/ the 7200.11. I was shocked at the number of 1-star reviews and ratings these HDDs got on Newegg. Hopefully, people won't keep dissing it if the new FW does in fact fix the brick bug.
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All the drives in my machine are currently seagate 7200.11 2 500s, 1 TB, 1.5TB , and 3 1TB drives laying around so I was a bit worried when one took a nose dive LOL
 
Update!
Drive is ready for pick up / ship out(I chose pick up since its so close to me)
not bad 2 days!
 
gjvrieze said:
Very cool, post back about if they were successful with "recovering" your data..:)
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yup, they don't really recover your data, they fix your drive =) they flash the board with a good bios(probably have a chip writer) and then return your original drive intact with all data
 
Digital Viper-X- said:
yup, they don't really recover your data, they fix your drive =) they flash the board with a good bios(probably have a chip writer) and then return your original drive intact with all data
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Ahh, I see, so they're not actually performing data recovery, but upgrading the firmware for you since you couldn't. No wonder it happened so far. ;) Are you getting FW SD1A or SD1B?
 
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