External hard drive not recognized?

[Mr. Wolf]

I'm trying to add a 1TB Samsung HD103SJ external hard drive via a USB hard drive dock (Thermaltake Blac X). The Device Manager seems to recognize the drive as a USB External Storage device, but I can't see or access the drive in my list of available hard drives. Samsung's instructions mentioned that if the drive was not recognized, I should run the CMOS BIOS set-up utility, set the cylinder, head, sector values and change the HDD Mode to LBA. I tried, but can't access anything other than the LBA setting. I have the same model Samsung drive installed in my PC and it works great. I had no access problem with a different external 1TB Fantom Green Drive. The system recognized that drive as soon as it connected. Any suggestions?

 

[jackdrogba]

Right click "my computer" and select "Manage" when that windows opens select "disk management" on the left side, you should see your hard drive there, activate and format the partition and it should appear as anyother hard drive when its plugged in. And I'm not sure the Blac X hard drive dock fw 400/800 is compatible with your OS. Also there may be some problem with your hard disk dirve.. If that sees the disc are you sure you can't see it in disk manager? Maybe you have some system file corupt.