Dell lcd policy

[commissioneranthony]

What's is dell's return policy on dead pixels in a inspiron 1505 laptop? My brother has a e1505 and he has 11 dead pixels. He has something like a 4 year warrenty on the laptop, and he should be covered, but doesn't dell only replace a screen if it has less then 8 dead pixels? That's all I can remember about dell's lcd return pilicy, but I'm probably wrong. Anyone have trouble with dell lcd return policy? I have a feeling that if my broher's covered, they will make him send the entire laptop to dell, and the screen it the only part problematic. Any help would be great!

 

[JaguarSKX]

1 . Typical policy is at least 8 dead pixels.

2. If you are not sure either go to the website or call Dell.

3. The laptop will need to be sent back to Dell. You can ask if there is a local authorized Dell repair center.

 

[Biges]

I was told Dell is super-duper-extra-the-best notebook manufacturer. It is a shame to hear they even let something with 11 bad pixels to go top the market.
I'v recently bought HP 6820s for my GF and luckily it has no DP