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Dead WD drive?

R

roberttran

[H]ard|Gawd
Joined
Aug 15, 2002
Messages
1,471
Hey,
I was helping a friend back up his hard drive so I could reformat it for him. His computer was acting so messed up, it couldn't even get on the network to back up his stuff. So what I did was take out his drive and slap it into my machine to copy the files. I had previously looked at all the files on the drive while it was still in his computer and the system worked fine. When I stuck the drive into my machine, it reconized it and went to windows. Once in windows, it was like the drive wasn't even there. I checked the disk manager in XP to see if I could mount it but it wasn't there. So I rebooted my machine and this time it would hang when it tried to detect IDE devices. I tried the drive in his machine again and it also hangs when it detects IDE devices. I tried the drive with different jumper settings in his machine and mine and it's the same deal with the detecting IDE devices.

Just now I shook the drive next to my ear and I heard something almost like a tiny bag of sand. I know some drives have little packages of decedant to absorb moisture. Is that what the sound is? Or is the drive head broken? I am pretty sure the drive is dead. I tried to start up the computer with the drive in my hand to see if I could feel the drive spin up and it didn't. So would you guys say the drive is dead?

My friend is going to be pretty pissed. It was a WD 120GB SE drive and he had over 100gigs of stuff he wanted me to back up.

-Robert
 
if you can't feel the drive spin at all it is mostly likely dead. Check and recheck all the connections/jumpers though
 
Yeah, the drive has failed most likely. In answer to your friend, he should have backed up the data sooner. Drives fail at any point in time.

The last test you can try is to ensure the drive is set as Single (WDs are the only drives with this setting), and connect it instead of your hard drive and make sure it's the only drive on the cable.

If it doesn't detect or if the system locks on IDE detection, it's time to RMA the drive.
 
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