Computer won't respond

Hulk

Supreme [H]ardness
Joined
Nov 4, 2005
Messages
6,279
I can log in without a problem, after I type in my password I get to the desktop but then my computer does not respond to any of the keys I press. I know the keyboard is working because when I hit the scroll lock, etc. keys the green lights on the keyboard light up.

I think I may have a virus. But the thing is I cannot do anything! I can't even hit control alt delete. How do I fix this?

Also, the mouse won't work either. When I double click on an icon nothing happens.
 
Last edited:
Most likely at startup, an application is trying to startup.

Boot into safe mode.
Click Window Key + R
Type msconfig
Disable all files at startup that you do not need. ***Please be careful of the file you disable from startup.
Restart PC in normal mode.
Check all application you disable and see which one is the problem.
 
Now, when he says be careful, lookup the process online before disabling it.
 
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