CES: But Will These Things Work?

[HardOCP News]

A handful of readers sent me a link to this article that outlines the troubles consumers have with increasingly more complex tech items, who to blame when they fail and how it is all leading to a higher product return rates. Definitely good reading, give the article a read and see if you agree.

But when the cool car-phone-stereo doesn't work, who does the frustrated consumer call? The MP3 maker or Jiffy Lube? The cell phone handset maker or the network provider? Or is the car salesman supposed to deal with the file not found errors?

You know, it is true that we live in a country that works so hard to make things easy that sometimes the non-tech savvy folks get left in the dust.

 

[DeFex]

its perfect for the deliberately ignorant who are proud they "can not even program my vcr"