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Apple 23" BIOS Issue

K

KungFuJoe

Weaksauce
Joined
Sep 11, 2004
Messages
111
I have an Apple 23" Cinema Display running off of a XFX 6800GT. I can't get this stupid monitor to display my BIOS information on boot.

I bought the display back in November of last year, but it hasn't really bothered me until recently when I was installing Longhorn Beta 1. It gets annoying having to have my old CRT hooked up to the VGA port on my card just so that I can see what I'm doing.

I searched around on Google and found a message that eVGA tech support wrote to some guy: "Scott, The card relies on info provided by the EDID in order to display to the monitor. The video card requires a minimum refresh rate of 60hz over DVI and certain monitors actually have a refresh rate that is lower, for example 58hz. Usually this information is provided by the EDID and unfortunately there is not a way for the card to ignore the EDID. eVGA.com Customer Service."

Is there a way to manually set the EDID on boot? Or any way at all to get this thing to work beyond buying a new video card with dual DVI out?
 
This really annoyed the hell out of me too. Especially when I got new processor for overclocking.

This is one of the reasons why I sold it and went with Dell 24". Saved me $550 in the process, too.
 
I had a 23"ACD on a eVGA 6800GT (AGP) and never found a way to display the BIOS. I could with the 20" ACD I had before that though.
 
Yeah, I actually took the thing back to the Apple store yesterday and had the "Genius" look at it. He told me that it was the first time he'd heard of the BIOS problem and that he wanted me to give him a couple of days to look into it.

I had also complained to them about a yellowish tint in the bottom left corner of the screen and with that they gave me a brand new one, no questions asked. I wouldn't expect anything less considering all of the color issues they've had with these displays.

They did a return on the old monitor and gave me a return receipt. On the receipt it had the price listed as $1,499 (the current price for a new one) - a few hundred less than what I paid for it in November. I asked the woman who rang it up (I think it was the manager) if the worst case came about and I had to return it whether I would get reimbursed for the original amount or if I would get re-imbursed for new price of $1,499. She promptly told me that I would not be issued a refund because it was way past the 16 day return date.

I told her that in the limited warranty it says that I could get a refund at which point she interrupted me and said "Yeah, but it's at our discretion" which said to me "Yeah, you paid a ton of money for a product that doesn't work correctly and has manufacturing defects, but we're not even going to think about giving you a refund."

So I walked out with my new monitor, deciding to at least give the tech guy a couple of days to at least try to find a solution. If he can't I'm going to go back and fight it out with them. If they won't do anything then at least I have a new one in the box that I can sell on eBay or something :rolleyes:

Am I wrong to expect this display to work correctly with my graphics card? Apple advertises this thing to work with PCs, but it doesn't work fully. From what I've read on the internet I can buy a new graphics card with dual DVI out and it will work perfectly, but why should I be expected to pay another $300-400 for a new video card when I bought a new 6800GT last year for the same price?
 
Apple monitors rarely display the BIOS due to different monitor timings or somesuch, so the monitor is not defective, that's just the way it is. The compatibility claim is valid, since the monitor works just fine in Windows, just not during POST.
 
I think apple monitors are missing DVI-A, they only have DVI-D while most pc monitors have both.
 
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