2407WFP Warranty Replacement

JayD

Limp Gawd
Joined
Jul 27, 2004
Messages
339
So my power button is loose and I called up Dell to see what they could do. After 45 minutes on the phone the "technical support" agent decided to replace the monitor with a 2407WFP-HC. I am aware that its the same monitor with a different backlight which increases the color gamut to 92%. I play games and I hear there are ghosting issues with this monitor. Does anyone have a similar experience? How can I get them to replace it with a 2408WFP? I didn't know they were still producing the 2407WFP-HC. I'm sure its a refurb.
 
I just asked for a replacement on my 2407WFP Rev. A04 with a small peeling back of the LCD in the top left corner. They sent me a 2407WFP-HC - it sucks.

Definitely holding on to this 2407WFP Rev. A04 for as long as I can! Going to be sending back this 2407WFP-HC warranty replacement. It just sucks in comparison to the Rev. A04 non-hc model.
 
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